Creating an Accountable Culture
In today’s empowered team environment, managers must encourage accountability for innovation, creative problem solving and effective performance. Through demonstrations, self-analysis and discussion, you will learn skills and develop an action plan to deal with one of the most challenging employee mindsets: the resistor to change.
- Identify Behaviors that Avoid Accountability
- Identify Traits of Accountable People
- Encourage Even Good Performers to Become More Accountable
- Understand What Traits of the “Victim” Cannot be Changed Through Coaching
- Utilize Strategies for Overcoming Resistance to Change or Take Responsibility
- Develop Specific Action/performance Plans for Coaching Each Resistor
This four-hour program is targeted for those with supervisory responsibility.
We can tailor this program and deliver it on-site for your employees and leaders.
Kent State facilitator Deborah Easton has been a communications coach for 30 years, and provides audiences with practical and effective advice for communicating with colleagues, customers and direct reports.
"Deborah was very passionate and helpful with this training."
Monica Martello, EPP Manager, Cleveland Housing Network