- 911 equivalents abroad
- US Embassies and Consulates abroad
- HTH Insurance: To call HTH’s 24/7 emergency line from outside of the USA, call +1.610.254.8771
- US Department of State Emergency Resources
- Emergency Response Handbook for Faculty-led Programs 2014 draft (PDF)
True Emergencies versus Perceived Emergencies
True emergencies are rare and involve things such as a serious illness or natural disaster. A true emergency means that there is an immediate threat to someone’s health and/or safety. True emergencies will require coordination between you, the Office of Global Education, HTH, and possibly governmental agencies.
Perceived emergencies are occurrences such as a lost passport or a missed flight. While these can still be serious issues, they typically do not need to involve the Office of Global Education, and can usually be solved by the student or the faculty leader.
Emergency Action Plans (EAPS)
It is recommended that any student or staff member going abroad think actively about how to respond in the event of an emergency, large or small. Creating an Emergency Action Plan (EAP) is one way to help you prepare. Below are some items to consider when making an EAP. A version of this template is available in Word (Emergency Action Plan Guide) so you can type in your responses, print it out, and take it with you.
Know Where to Go
Where should you go first in an emergency, and what methods of transportation will you use to get there?
Be aware of all your emergency transportation options. Know the numbers for the following:
Airport: Bus Station:
Train Station: Metro Station:
Car Rental: Boat/Ferry/Port Authority:
Know Your Emergency Contact Information
In addition to your personal emergency contacts, we also recommend you look up the numbers for the following individuals and agencies nearest to your study abroad and/or travel location(s):
City or country’s 911: Local government office:
Post Office: Translator Service:
Lawyer: Red Cross:
24 hours assist/insurance: Other:
Who will you call first, second, third, etc. in an emergency?
Do your emergency contacts have each other's phone numbers so they can communicate and relay information about you to each other?
What are some alternate ways of communicating with your emergency contacts?
The following are some communication options you may have available:
Telephone Cell phone/Text message
Post/Express Mail Service Wire Service
Who should be the main contact onsite in the event of your illness, injury, etc.?
Where should participants meet in case of an emergency?
Where is your backup location in case the first meeting point is unsafe/inaccessible?
Back-up Plan/Special Conditions
If the situation does not permit you to follow the original plan, what is the backup plan?
Are there any other special conditions to consider which are unique to your situation (i.e. weather conditions, hazards in your region of travel, poor public transcription, limited phone service, etc.)?
Emergency Kit and Money
Make sure you have a stocked emergency/first aid kit. Suggested items to include: flashlight, whistle, band-aids, antibiotic ointment, aspirin.
Do you have emergency cash reserves via multiple means (cash, cards, etc.)?
Using the emergency supplies and money you have set aside, for how many days would you be able to sustain yourself or your group? How much would you use each day?
Documents that should be attached to your EAP:
1. Copy of your students’ and your passports and visas, if applicable
2. Copy of your driver’s license
3. Copy of your students’ and your insurance cards/information
4. Area maps/safety routes
5. Emergency card
6. Communication tree
7. Special medical needs information
8. Copy of debit/credit cards