Let Students Know What to Expect

When you first introduce your students to your office hours, take the time to explain what office hours are. Office hours represent time saved on your calendar specifically for the purpose of supporting your students’ needs, and all students should feel welcome to utilize this time. Let them know that office hours are intended to be supportive, give them a heads up about the types of “get to know you” questions you or they may ask, and offer a few tips for suggested conversation starters or commonly asked questions from previous semesters (see below). The more transparent you can be with your students about the role of office hours, the more likely your students will be to show up. This transparency will also contribute to the equity of your course, ensuring that all students understand that they have access to this support. The following slide may be used for this purpose:

You may consider including a statement in your syllabus that explains the purpose of office hours to your students. Here is an example of a syllabus statement:

Weekly office hours are a dedicated time that I am available to answer your questions, discuss course content, and generally be of support. Please drop in or sign up for a time to attend office hours on Teams or in-person (provide URL link and building/office #). If you would like to meet with me but have a scheduling conflict that prevents you from attending my regular office hours, please email me to schedule an appointment. Talking with students is a highlight of my job — I look forward to speaking with you!

Adapted from https://poorvucenter.yale.edu/strategic-resources-digital-publications/writing-syllabus/office-hours