In this second of three sections, you will identify gaps in your communication level and create an implementation plan to improve your communication soft skills.
Required Resources:
- Read: 8 Things You Can Do to Improve Your Communication Skills
- Watch: The 1 Tip to Improve Your Communication Skills at Work: https://www.youtube.com/watch?v=8bZGi3yz4qg&ab_channel=JeffSu
Additional (Optional) Resources:
- Effective Strategies to Improve Your Communication Skills
- Mastering the Basics of Communication
- Clinical Review (Healthcare Example) Key Communication Skills and How to Acquire Them
Required Evidence:
- Complete the Communication Survey
- Based on your results, create an implementation plan to improve your skills by focusing on the following prompts:
- Discuss your two scores. Did you discover any surprises about yourself?
- Identify two communication goals and the steps you are going to take to implement them into your communication skill set.
- Formatting – One to two pages maximum; double-spaced, no smaller than 11pt font.
- No references are required.
Evidence Review Criteria:
- Criterion 1: Participants will be able to identify gaps in their communication level.
- Criterion 2: Participants will be able to demonstrate an understanding of strategies to implement into their communication skills.
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