Benefits of this Microcredential
Communication is one of the top three soft skills U.S. employers have the most trouble finding (Reimagining the Workforce 2021: Close the Skills Gap Through Education). Additionally, an HR magazine study found that employees who report routinely receiving confusing or unclear directions waste an average of 40 minutes of productivity every day. Communication skills create mutual understanding that inspires action. James Humes, a speechwriter for five U.S. Presidents, wrote “The art of communication is the language of leadership.”
Standards
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