Digital Storage Changes for Alumni, Former Students, and Former Employees

Kent State University is dedicated to keeping your digital tools running smoothly and securely. We know that the email and storage services provided through Microsoft and Google are particularly important in your daily work. Therefore, to support a smooth transition and minimize disruptions, we want to make sure you're aware of upcoming changes with these services and how they may affect you.

Microsoft and Google have recently updated the terms and conditions related to storage space and associated service costs provided to the university. In response to these significant changes in licensing, storage limits, and security requirements, the university must now align with the vendors’ new service models.

To comply with these provider-driven updates, Kent State will implement a series of account adjustments across Google Workspace and Microsoft 365 services. These changes will affect all users to varying degrees and are essential to maintaining secure, compliant, and efficient systems. They also help ensure that digital resources remain sustainable and available for actively enrolled students.

Former students and employees are encouraged to take the following steps to prepare for upcoming digital storage changes.

          Related Change: Kent State's email for life program is ending in September 2025. 

Recommended Steps for Alumni, Former Students, and Former Employees

Upload or Transfer Icon

 

1. Transfer any needed data out of Google

Using Google Takeout to Download Data

Note: Google Takeout will only download files you own. For shared files, follow the instructions regarding data "shared with me."
 

Visit Google Account Data and Privacy.

  • Scroll down until you find the Download or delete your data section.
  • Click Download your data.
Click Download your Data

Scroll through the first section labeled Select data to include and choose which products you want to download.

  • You may have issues if the total content is over 100 GB. If you experience difficulties, try downloading the data directly.
  • To help ensure the best transfer, it is also recommended that you delete any unwanted files first to limit the amount of data you are trying to export.
  • Also, ensure that you are not downloading business data to a personal account as it may contain sensitive information.
  • Once you have made your selections, click Next step.
  • Select your preferred Delivery Method, Frequency, and File Type & Size. We recommend choosing the file size of 10 GB.
  • Click Create Export.
Choose file type, frequency and destination

This process can take up to several days if exporting large amounts of photos.              

  • A box will appear labeled Export Progress, allowing you to cancel the export or create another one.
  • You will receive an email when the process is complete.
Export Progress dialog box

 

After all needed photos have been removed from your Kent State Google account, you must delete all remaining photos so that Google Photos is empty.

 
 
What About Files That Were Shared With Me by Someone Who Has Left the University?

All accounts owned by non-entitled users (former students, staff, and faculty who are no longer tied to the university) are scheduled for deletion beginning September 15, 2025.  After that, account deletions will occur on a rolling basis shortly after each user’s departure from Kent State.

It is crucial that you examine your files to ensure continued access after non-entitled accounts are deleted. 

If a file has been shared with you by someone no longer with the university, you will lose access to that document unless you download or move it to your own account. 

Accessing and Making Copies of Your "Shared with Me" Files
  1. Log into your Kent State Google account at email.kent.edu.
  2. Select Google Drive from the list of applications represented by a square of dots in the upper right hand corner. (Fig. 1)
  3. From the side bar on the left of the screen, select the Shared with me option. This will show you all of the files that have been shared with your Kent State Google account. (Fig. 2)
  4. Select "Shared with me" in the sidebar of your Google Drive. (fig.1)
  5. Find the file(s) from the colleague that is leaving the university.
  6. Right-click on a file and select "Make a copy".
  7. A copy of the file will be created and saved to your drive (My Drive)
  8. Google and Microsoft Changes
  9. Fig. 3
    Fig. 1
  10.  
google photos in blue

 

2. Remove all photos in your Kent State Google account

Ensure You Are Using Your Kent State University Google Account When Viewing Google Photos

Confirm You are Logged in to Your Kent State University Google Account

  • Since you can sign into multiple Google accounts in one browsing session, it's important to know how to swap between the two. This will avoid accidentally requesting access for something with a personal account or storing a file in the wrong Google Drive.
  • Your Kent State University Google account will have the Kent State University logo next to your profile icon. (fig.1)
  • choosing the right google account
     

    How to Change Accounts

  • Locate the circle in the upper right hand corner of your Google, Gmail, or Drive page and select it.
  • You will then see a drop-down menu that will show all the Google accounts you are signed into. The Google account listed at the top is the account you are currently viewing. To swap between accounts, select the other account.
  • choosing the right google account
     

    Permission Errors and Warnings

  • If you see the following message when trying to access a file shared with you, be sure that you are signed into the correct Google account. You will see the account you are signed in as at the bottom of the message.
  • wrong permissions example
What if I'm Already Logged in to Google Photos and See No Photos?
  • If the Google Photos page is empty when you are logged in with your Kent State credentials, there is no further action required.  
     
  • If there are photos you want to retain personal use of, you need to download them and/or move to iCloud, a personal Google account, or a photo storing service of your choosing. Google Takeout is the recommended method of exporting or downloading Google photos. *Instructions on using Google Takeout are in the next section. 
Using Google Takeout to Download Photos or Other Data

Visit Google Account Data and Privacy.

  • Scroll down until you find the Download or delete your data section.
  • Click Download your data.
Click Download your Data

 

Scroll through the first section labeled Select data to include and choose which products you want to download. 

  • You may have issues if the total photo content is over 100 GB. If you experience difficulties, try downloading the data directly. 

  • To help ensure the best transfer, it is also recommended that you delete any unwanted files first to limit the amount of data you are trying to export. 

  • Also, ensure that you are not downloading business data to a personal account as it may contain sensitive information. 

  • Once you have made your selections, click Next step. 

  • Select your preferred Delivery Method, Frequency, and File Type & Size. We recommend choosing the file size of 10 GB. 

  • Click Create Export.

Choose file type, frequency and destination

 

This process can take up to several days if exporting large amounts of photos.              

  • A box will appear labeled Export Progress, allowing you to cancel the export or create another one. 
  • You will receive an email when the process is complete. 
Export Progress dialog box

 

After all needed photos have been removed from your Kent State Google account, you must delete all remaining photos so that Google Photos is empty.

contact icon

 

3. Review contacts, important communications, and connected accounts

Update your contacts

Notify your personal and professional contacts to begin using your personal email address before the end of the year. Update any financial, social, gaming or shopping accounts that are linked to an @kent.edu address.

Check communications coming from Kent State

If you receive important updates or alumni communications in your @kent.edu account, you can contact those senders and share the personal address they should use in the future.
 

Disconnect email clients and/or digital services

If Apple Mail, Outlook or other providers have your primary account address as @kent.edu, you will need to replace that with a personal email.