Root Cause Analysis

  • Understand That Root Cause Analysis Focuses on “What Did Happen” Versus “What Could Happen”  
  • The Importance of Developing an Effective Problem Statement(s) and the Selection of the Relevant Cause Types for Investigation
  • Recognize the Scope of Root Cause Analysis Includes Confirming Cause(s) and Verifying Corrective Actions
  • Develop Problem-Solving Skills and Reasoning via Hands-on Practice


We can tailor this program and deliver it on-site for your employees and leaders.

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Thomas Putnam Thomas Putnam

Tom Putnam has more than 30 years of professional experience. His work assignments have been in many diverse areas including tooling design, process engineering, business economics, maintenance systems, quality systems, quality planning, supplier quality and continuous improvement, incorporating Lean Manufacturing and Six Sigma methodologies.


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"Well organized, knowledgeable, friendly instructor who presented the material in an easily transferrable manner."

Dave Morris, Forming Brake Press

East End Welding