Felesia McDonald, '14 is an adjunct instructor in the iSchool, teaching courses in User Experience (UX). McDonald is also the Sr Manager UX Design at Optum, a branch of UnitedHealth Group.
McDonald worked as a page designer at the Plain Dealer but went back to school to get a diploma in web design from The Art Institute of Pittsburgh. This introduced her to the field of UX.
“I enjoyed the strategy behind building a website more than designing, which led me to UX” McDonald said.
The UX master's degree program at Kent State University helped McDonald refine skills such as client and stakeholder interaction and presenting.
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