ComDoc has committed to a four-hour maximum turn-around time for all requested on-site service, and further commits to a guaranteed average equipment up-time of 93 percent. Service calls or supply requests can be placed 24/7 and will be responded to during normal business hours, weekdays from 8 a.m.-5 p.m.
You can place a service request with ComDoc via phone at 1-800-321-4846 or via email at ComDocCustomerService@ComDoc.com.
You can place a supply request with ComDoc by calling 1-800-321-4846 or email SupplySolutionsTeam@ComDoc.com.
You will also have the option of managing your ComDoc account via your own online customer portal. For more information, please visit www.myComDoc.com.