Accidents Involving a Rental Vehicle

In the event of an accident involving a rental vehicle, the driver must notify the proper police agency. During normal business hours, the driver must also contact the rental company office where the vehicle is on record and the driver's supervisor must be notified.   A complete Equipment, Vehicle & Vessel Accident/Incident Report must be submitted as soon as possible to the office of Compliance and Risk Management so that a claim file can be set up if needed.  As part of the notification, the following should be included:  copies of Enterprise's Damage Report and the rental agreement or other documents provided to the renter at the time of vehicle pick-up; photos of any damage; police report if available; and the completed Equipment, Vehicle & Vessel Accident/Incident Report.