Direct Travel remains a preferred vendor as the university's travel management company. The Procurement Department encourages employees to continue to use Direct Travel's online booking tool, Concur, to book travel.  Employees may also call Direct Travel directly at 440.602.8020 or 888.740.8747 to speak with a travel agent familiar with the Kent State account. 

Email to contact agent is:
Email to contact Concur Support is:

University employees are not required to use Direct Travel for their travel needs.  Employees may make their airline reservations by any means they choose, with Direct Travel being one option.

Employees are still required to take advantage of the lowest airfare available while adhering to the parameters set forth in the University travel policy.  However, if employees choose not to use Direct Travel, their travel must be charged to their personal credit cards and an electronic expense reimbursement request must be submitted to recover the cost.

Lynn Turnbow, National Account Manager
phone: 440.724.3868