Verify email settings

When a victim of a phishing scam, it's common practice for the hackers to change your signatures, forwards, filters, and other settings.

  • A signature for an email is text that is automatically inserted at the end of an email. It is usually something you choose to set up. Make sure it is not an unfamilar one setup.
  • Forwards can be set up to automatically forward to another email address. Make sure it is not forwarded to unknown address without your permission.
  • Inbox rules/filters can be used to automatically sort or delete anything in your inbox or sent box etc.  Scammers can use it to re-direct/hide their messages.
  • Check all of the folders in your email account - sometimes the malicious actor may create new folder to store messages they sent/receive or put them into the Trash when using your account to perform scams.

Learn how to check for these changes in the following clients:

GmailOutlook 2013 and 2016Outlook Web App