Full Program Listing

One of the major reasons for project failure is poor communication with stakeholders during the project. Stakeholders are the individuals who are involved in, have a vested interest in, or exert influence on, the project. To insure the success of a project, project managers and team members must seek to develop strong relationships with the important stakeholders. The development of these relationships must be an ongoing process throughout the life of the project. This program focuses on the skills and tools necessary to effectively communicate with and influence the stakeholders in a project.

There are many work situations that require the skill of influencing others: convincing one department to respect another's deadlines, presenting new ideas to upper management or determining the best course of action for the project team. Yet, many people believe that influence can only be achieved by the person "in charge." This program provides not only strategies for influencing others, but also methods for enhancing personal credibility and professional clout.

In ever-changing organizational environments, achieving employees’ fast buy-in and meaningful commitment to change is a key competency for today’s leaders. Unfortunately, most changes are announced and implemented without consideration of the best influential strategies that will achieve rapid buy-in and commitment.  This program focuses on both the inhibitors to a leader’s influence and the strategies to enhance one’s influential impact on the organization.

There are several generations of customers and employees in most organizations today, creating new and unique customer service, management and teamwork issues. This program is an engaging approach to this topic, presented by the facilitator in the costume and language style of each generation. Participants will gain a new perspective that will assist in enhancing productivity, communication, cohesiveness and morale.

This workshop provides a practice-based approach to learning coaching skills.

Techniques for utilizing coaching skills in a variety of situations are offered in role-play activities. Participants will also learn how to incorporate their employees’ performance evaluations into a “professional development plan” that will be used as that employee’s model for coaching throughout the year.