Exit interviews are required for all borrowers who have a Perkins/Nursing Student Loan who are graduating or are no longer enrolled at Kent State University. You will receive a letter from our office and an e-mail at your Kent State University e-mail address indicating when online exit interviews are available. Complete the interview by logging onto our billing service website, Heartland Campus Solutions ECSI http://www.heartlandecsi.com/ Select "Complete Loan Counseling." Follow the instructions for completing the interview. The process takes about 20 minutes. If you should encounter problems or have questions, please call the Bursar's Office at 330-672-2626 Option 2.