Are staples included under the ComDoc program/contract?

Staples are NOT included as part of the program. There is a charge, depending on the pack needed. However, old Konica staple packs will work on the Xerox devices if you have any left over from previous.

To place an order, call ComDoc at 1-800-321-4846. They will ask for the device’s ID number located on the front of the machine. You may also order through; further instructions on how to use the website are in its corresponding FAQ.

There is a freight cost to ship, so condense orders if possible.

Make sure to ask for the sales order number as it may be needed to request a copy of the invoice.