Frequently Asked Questions

I can’t get the system to submit my application, what can I do?
I have attached the wrong cover letter, resume, reference document, etc. How do I change it?
I do not know my former employers’ email addresses or telephone numbers. What can I enter in those fields so I can move my application forward in your system?
I have tried to reset my password, but I am not receiving any emails providing me with a link to make the reset.
When I submit my application, the systems tells me something is wrong, but it doesn’t tell me what is wrong? 5. When I submit my application, the systems tells me something is wrong, but it doesn’t tell me what is wrong?
The system won’t accept my telephone number. Why?
I am currently on an H4 Visa. Will the job consider H4 Visa candidates and provide sponsorship?
I have checked the status of my application several times and it continues to say “in progress”. What does that mean?
I was filling out an application for” XYZ” position and the posting closed at 4:45 p.m. I was on the check for errors and submit page. Can I still be allowed to submit my application?
I came across a posting from an external website; however, when I attempted to search for the posting at jobs.kent.edu, I was unable to find it. Is the position still posted?