Objectives & Deliverables

OBJECTIVES

• Ensure integrated and successful communications of the shared services initiative by providing communication and change management oversight and support.
• Communicate the necessity to increase savings and efficiency across-the-board by eliminating duplicate services and centralizing specific operations, without a loss of jobs.
• Help foster a positive and collaborative climate for the organizations participating in the shared services initiative while concurrently outlining the pros and cons of the process.

Deliverables

• Identify target audiences for communications. This will include various “levels” of communications, from the top level of the organization down to those impacted by the changes. Suggested audiences: university leadership, university community, supervisors of impacted employees, impacted employees, others who will be indirectly impacted by the change.
• Identify basic message/theme of communications.
• Work with UCM to develop and implement communications plan for launch and continued messaging.
• Develop and help implement change management and training needs for each initiative.
• Identify a liaison from Comm./Change Mgmt. team for each of the four teams; to help them with communications and change management plans.