Test Page TechHelp Service and Repair Center

REMINDER: Please note that the Service and Repair Center only services PERSONALLY OWNED computers. University-owned computers are serviced by your local desktop technology support professional.
 

*Hardware diagnostics fee will be applied to the cost of a repair
**Liquid damage can be unpredictable. There are no guarantees on a successful repair.

Additional Products

Internal Hard Drives
We stock 1TB laptop hard drives (2.5" SATA) for users who need their drives replaced or would just like to upgrade to a larger capacity drive.  These hard drives fit the majority of computer brands.

SATA Hard Drive Enclosures
Turn a laptop hard drive into a USB hard drive.

USB Wireless Adapters
Add dual-band 802.11n wireless networking to your laptop or desktop computer.

Ethernet Cables
Used for connecting to wired Ethernet ports in the residence halls. Ethernet ports activated in residence halls by request only.

Custom Parts
Not sure what product or part to order for your computer? We can help you order custom parts, including:

• Memory (RAM)
• Laptop displays
• Laptop keyboards and trackpads
• Power adapters
• Logic boards

We'll even have the part shipped directly to our office so we can begin installing it as soon as it arrives. Custom part order fees and standard shipping rates may apply.

Looking for Microsoft Office? 

All active full- and part-time students currently registered for classes at Kent State qualify for FREE Microsoft Office through the Microsoft Student Advantage program. Visit support.kent.edu/office for instructions on how to download your free copy today!

The TechHelp Service and Repair Center team includes full-time staff and students all given exceptional training. Many stay with us through graduation. We want you to join our team!

Gain Practical Experience
The Service and Repair Center is a great place for students to delve head-first into technology, work closely with end-users, and acquire the latest skills in advanced computer troubleshooting. Whether a computer technology, computer science or even a speech pathology major, our student employees have discovered their potential to succeed in the Service and Repair Center's challenging and engaging work environment.

Student technicians from the Service and Repair Center have earned full-time jobs and internships at many top companies and organizations, including Apple Inc., The J. M. Smucker Company, Newell Rubbermaid, Case Western Reserve University, The Walt Disney Company, Progressive Insurance, Hyland Software, and right here at Kent State University.

Applicant Requirements

• Provide excellent phone and in-person support on personal computing, network, and internet related questions
• Troubleshoot various user computing problems associated with hardware, software, and internet connection issues
• Keep accurate and detailed service records using our tracking systems
• Follow all technical, security and office procedures thoroughly
• Visit student rooms and wiring closets when necessary
• Have the required minimum 2.3 GPA

Apply Today
We're always accepting applications! Search Handshake to apply for any open positions.