Students may worry and report concerns of flagged behaviors. Do not assume that all flagged behavior is indicative of cheating. Looking through exam recordings will often set your mind at rest. Do not immediately contact student and cause panic/stress for yourself and students. Consider your settings and what you are seeing and hearing (E.g. picture on the wall behind them; same IP addresses / on-campus = same IP address).
If you feel confident that something needs to be investigated further, here are your possible next steps to consider: Office of Student Conduct - Academic Misconduct.
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