Manage My Program (MMP) is an interface workflow that will allow undergraduate students to request a change to their academic program.

View Manage My Program FAQs

Per Kent State grading policy, instructors may issue the administrative mark of incomplete (IN) for any student who, due to extenuating circumstances, is unable to complete the required work between the course withdrawal deadline and the end of classes.

Incomplete Mark Workflow FAQs

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Processing Timeframes

• Current term Late-Add/Re-Add/Variable Credit Hours/Course Change requests: 1–2 business days
• Current term Late Withdraw requests: 1-2 weeks
• Prior term requests: 1–4 weeks (longer if documentation is missing)
• Retroactive requests: Varies based on complexity

Depending on the request please allow time for review, research, decision and processing. Current term exceptions are reviewed first.

Students are responsible for retaining copies of any and all materials submitted to the Office of the University Registrar. Paperwork will not be returned to you. Medical and sensitive documentation is shredded after the review process. We do not forward documents to other offices. You must make copies if you intend to use materials for another process.

Review the Bursar’s website regarding tuition credits and Bursar Refund Appeal process. An approved drop or withdrawal through the petition for exception to registration process does not mean that the student is eligible for a refund.

Any registration activity may have an effect on your student account. Please contact the Bursar’s office to inquire about any charges or fees that may be assessed due to a registration request. Dropping a course and adding a different section of the same course does not mean that additional fees will not be assessed.

If you are a recipient of financial aid and scholarships, we advise that you contact the office of Financial Aid to discuss any implications if this petition is approved. Approval may affect current and future financial aid awards. It could result in repayment of financial aid received. It may also affect your eligibility to retain insurance coverage.

We strongly encourage students to discuss their academic progress and options with their academic advisors. We also encourage students to communicate any questions, concerns or options regarding coursework with their instructors.

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