UC Technology, Media and Design Support Requests: Image My Requests For requests that you have already entered. See my requests Security Requests For requesting security access items for staff Submit a Security Request Web Application Development Submit a ticket for assistance with Web Applications, or to request the development of a new application. Online Programs: Interactive registrations, surveys, cashnet payments, online forms. Lead Times: New app creation: 12-16 weeks Existing app update: 4-12 weeks Submit Web Application Request Website Updates and Digital Content Submit a ticket for assistance with Drupal websites, Constant Contact email sends or social media assistance. Web Design (Drupal): Update/create/redesign pages, new website creation, analytics. Constant Contact: Scheduling/sending email. Social Media: Recommendations, content strategy, account creation. Lead Times: New content: 3-5 weeks Content update: 2-3 weeks Submit Media Request Print and Digital Design Requests Submit a ticket for assistance with anything involving print or digital design requests. Print: Flyers, posters, hot cards, etc. Digital: Digital screens, web banners. Lead Times: New content creation: 3 weeks Content update: 2 weeks Submit Print and Digital Design Request Tech Assistance with Hardware/Software Submit a ticket for assistance with a computer or related hardware, a mobile device, or a printer. University Technology: Computer labs, computer hardware, JAMF, mobile device, printer/copier/fax, tech purchasing, etc. Lead Times: Dependant on request Submit Technology Assistance Request via Email Submit Technology Assistance Request via Helpdesk Site Other Requests For all other requests not better served by one of the other areas. Examples might include: Photo/Videography requests, Press Release statements, or just a general consultation on a larger technical initiative Lead Times: Dependant on request Submit Additional Services Request