

Office Technology - A.A.B.
Tim McFadden, Academic Advisor II
Phone: 330-337-4282
Email: tmcfadd1@kent.edu
Program Information
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Program Description
Full Description
The Associate of Applied Business degree in Office Technology focuses primarily on front-end office functions, where employees use technology for daily job responsibilities that may include producing business documents, designing presentations, generating data reports and creating financial spreadsheets. Students use the most current versions of business software applications and learn the fundamentals of accounting, automated records management, business communications and resource management.
Graduates gain a wide variety of computer application skills needed for gainful employment in office administrative support positions, including office assistant, accounting clerk, office manager, administrative coordinator, executive administrative and administrative assistant–technology.
The Office Technology major includes the following optional concentration:
- The Medical Billing/ Coding Office concentration provides a basic understanding of software, medical terminology, billing/coding and procedures used in medical settings such as hospitals, clinics, doctors' offices and outsourcing facilities involved with providing billing operations.
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Admissions
Admission Requirements
The university affirmatively strives to provide educational opportunities and access to students with varied backgrounds, those with special talents and adult students who graduated from high school three or more years ago.
Kent State campuses at Ashtabula, East Liverpool, Geauga, Salem, Stark, Trumbull and Tuscarawas, and the Twinsburg Academic Center, have open enrollment admission for students who hold a high school diploma, GED or equivalent.
Some programs may require that students meet certain requirements before progressing through the program. For programs with progression requirements, the information is shown on the Coursework tab.
For more information on admissions, contact the Regional Campuses admissions offices.
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Learning Outcomes
Program Learning Outcomes
Graduates of this program will be able to:
- Organize, manage and analyze critical business data using spreadsheet and database software.
- Create state-of-the-art documents, using design guidelines, terminology and basic publication concepts of industry standards.
- Import and integrate data from their original software to another for upgraded usage.
- Determine the most appropriate software to use in creating specific business documents that meet industry standards for mailing.
- Contrast, compare and adapt to forces that influence emerging management practices.
- Manage the people, productivity, technology and environment within the administrative function of an organization.
- Integrate coursework with realistic office settings, emphasizing the total quality management environment.
- Use multiple channels used in business to communicate with others
- Participate in the activities of various businesses to determine the variety of job responsibilities assigned to employees in their profession; develop job search strategies for use in their outreach activities.
- Track and provide administrative support in managing projects, using software designed for this specific purpose.
- Examine, describe and exercise various leadership, decision-making and motivational skills.
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Coursework
On This Page
Program Requirements
Major Requirements
Course List Code Title Credit Hours Major Requirements (courses count in major GPA) BSCI 10001 HUMAN BIOLOGY (KBS) 3-4 or BSCI 11010 FOUNDATIONAL ANATOMY AND PHYSIOLOGY I (KBS) (KLAB) or BSCI 21010 ANATOMY AND PHYSIOLOGY I (KBS) (KLAB) OTEC 16620 WORD PROCESSING I 3 OTEC 16639 DATABASE APPLICATIONS 3 OTEC 26611 SPREADSHEET APPLICATIONS 3 OTEC 26635 ADMINISTRATIVE RESOURCE MANAGEMENT 3 OTEC 26640 CURRENT TECHNOLOGIES 3 OTEC 26691 SEMINAR FOR ADMINISTRATIVE PROFESSIONALS 2-3 or OTEC 26692 INTERNSHIP FOR ADMINISTRATIVE PROFESSIONALS (ELR) Additional Requirements (courses do not count in major GPA) ACTT 11000 ACCOUNTING I: FINANCIAL 4 IT 21010 WORKGROUP PRODUCTIVITY SOFTWARE 3 UC 10001 FLASHES 101 1 Kent Core Composition 3 Kent Core Mathematics and Critical Reasoning 3 Kent Core Humanities and Fine Arts 3 Kent Core Social Sciences 3 Applied Electives, choose from the following: 2 9 BMRT 11000INTRODUCTION TO BUSINESS BMRT 11009INTRODUCTION TO MANAGEMENT TECHNOLOGY BMRT 21000BUSINESS LAW AND ETHICS I BMRT 31006HUMAN RESOURCE MANAGEMENT IT 11000INTRODUCTION TO OFFICE PRODUCTIVITY APPS 1 IT 11004SURVEY OF INFORMATION TECHNOLOGY IT 11005INTRODUCTION TO OPERATING SYSTEMS AND NETWORKING TECHNOLOGY IT 11006INTRODUCTION TO WEB SITE TECHNOLOGY OTEC 16640ADVANCED DATABASE APPLICATIONS OTEC 16680COMPUTER KEYBOARDING OTEC 26623DESKTOP PUBLISHING II OTEC 26636PROJECT MANAGEMENT FOR ADMINISTRATIVE PROFESSIONALS OTEC 26638BUSINESS COMMUNICATIONS OTEC 26695SPECIAL TOPICS IN INFORMATION TECHNOLOGY FOR ADMINISTRATIVE PROFESSIONALS Any Office Technology (OTEC) course (consult with program coordinator)Additional Requirements or Concentrations Choose from the following: 12-15 Minimum Total Credit Hours: 61-64 - 1
IT 11000 may count toward applied electives if taken before or with any other Information Technology (IT) or Office Technology (OTEC) course.
Additional Requirements for Students Not Declaring a Concentration
Course List Code Title Credit Hours Concentration Requirements (courses count in major GPA) OTEC 16621 WORD PROCESSING II 3 OTEC 16625 BUSINESS PRESENTATIONS 3 OTEC 16638 GOOGLE APPLICATIONS FOR ADMINISTRATIVE PROFESSIONALS 3 OTEC 26622 DESKTOP PUBLISHING I 3 Minimum Total Credit Hours: 12 Medical Billing/Coding Office Concentration Requirements
Course List Code Title Credit Hours Concentration Requirements (courses count in major GPA) HED 14020 MEDICAL TERMINOLOGY 3 OTEC 26638 BUSINESS COMMUNICATIONS 3 OTEC 26650 MEDICAL BILLING PROCEDURES 3 OTEC 26655 ICD CODING 3 OTEC 26656 CURRENT PROCEDURAL TERMINOLOGY (CPT) CODING 3 Minimum Total Credit Hours: 15 Graduation Requirements
Graduation Requirements Summary Minimum Major GPA Minimum Overall GPA 2.000 2.000 -
Roadmap
Roadmap
This roadmap is a recommended semester-by-semester plan of study for this major. However, courses designated as critical (!) must be completed in the semester listed to ensure a timely graduation.
Office Technology (no concentration)
This roadmap is a recommended semester-by-semester plan of study for this major. However, courses designated as critical (!) must be completed in the semester listed to ensure a timely graduation.
Plan of Study Grid Semester One Credits BSCI 10001 or BSCI 11010
or BSCI 21010HUMAN BIOLOGY (KBS) or FOUNDATIONAL ANATOMY AND PHYSIOLOGY I (KBS) (KLAB)
or ANATOMY AND PHYSIOLOGY I (KBS) (KLAB)3-4 OTEC 16620 WORD PROCESSING I 3 OTEC 16621 WORD PROCESSING II 3 OTEC 26611 SPREADSHEET APPLICATIONS 3 UC 10001 FLASHES 101 1 Kent Core Requirement 3 Credit Hours 16 Semester Two OTEC 26635 ADMINISTRATIVE RESOURCE MANAGEMENT 3 OTEC 26640 CURRENT TECHNOLOGIES 3 Applied Elective 3 Kent Core Requirement 3 Kent Core Requirement 3 Credit Hours 15 Semester Three OTEC 16638 GOOGLE APPLICATIONS FOR ADMINISTRATIVE PROFESSIONALS 3 OTEC 16639 DATABASE APPLICATIONS 3 OTEC 26622 DESKTOP PUBLISHING I 3 OTEC 26691 or OTEC 26692SEMINAR FOR ADMINISTRATIVE PROFESSIONALS or INTERNSHIP FOR ADMINISTRATIVE PROFESSIONALS (ELR)2-3 Kent Core Requirement 3 Credit Hours 14 Semester Four ACTT 11000 ACCOUNTING I: FINANCIAL 4 IT 21010 WORKGROUP PRODUCTIVITY SOFTWARE 3 OTEC 16625 BUSINESS PRESENTATIONS 3 Applied Electives 6 Credit Hours 16 Minimum Total Credit Hours: 61 Medical Billing/Coding Office Concentration
This roadmap is a recommended semester-by-semester plan of study for this major. However, courses designated as critical (!) must be completed in the semester listed to ensure a timely graduation.
Plan of Study Grid Semester One Credits BSCI 10001 or BSCI 11010
or BSCI 21010HUMAN BIOLOGY (KBS) or FOUNDATIONAL ANATOMY AND PHYSIOLOGY I (KBS) (KLAB)
or ANATOMY AND PHYSIOLOGY I (KBS) (KLAB)3-4 HED 14020 MEDICAL TERMINOLOGY 3 OTEC 16620 WORD PROCESSING I 3 UC 10001 FLASHES 101 1 Kent Core Requirement 3 Kent Core Requirement 3 Credit Hours 16 Semester Two OTEC 26638 BUSINESS COMMUNICATIONS 3 OTEC 26640 CURRENT TECHNOLOGIES 3 ! OTEC 26655 ICD CODING 3 ! OTEC 26656 CURRENT PROCEDURAL TERMINOLOGY (CPT) CODING 3 Kent Core Requirement 3 Credit Hours 15 Semester Three OTEC 26611 SPREADSHEET APPLICATIONS 3 OTEC 26635 ADMINISTRATIVE RESOURCE MANAGEMENT 3 OTEC 26650 MEDICAL BILLING PROCEDURES 3 OTEC 26691 or OTEC 26692SEMINAR FOR ADMINISTRATIVE PROFESSIONALS or INTERNSHIP FOR ADMINISTRATIVE PROFESSIONALS (ELR)2-3 Kent Core Requirement 3 Credit Hours 14 Semester Four ACTT 11000 ACCOUNTING I: FINANCIAL 4 IT 21010 WORKGROUP PRODUCTIVITY SOFTWARE 3 OTEC 16639 DATABASE APPLICATIONS 3 Applied Electives 9 Credit Hours 19 Minimum Total Credit Hours: 64 -
Program Delivery
- Delivery:
- Fully online
- In person
- Location:
- Ashtabula Campus
- Salem Campus
- Trumbull Campus
- Tuscarawas Campus
- Delivery:
Examples of Possible Careers and Salaries
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Court, municipal, and license clerks
4.8%
about as fast as the average
163,700
number of jobs
$40,930
potential earnings
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Executive secretaries and executive administrative assistants
-20.4%
decline
593,400
number of jobs
$63,110
potential earnings
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First-line supervisors of office and administrative support workers
-3.0%
decline
1,552,400
number of jobs
$58,450
potential earnings
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Human resources assistants, except payroll and timekeeping
-5.0%
decline
123,900
number of jobs
$43,250
potential earnings
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Secretaries and administrative assistants, except legal, medical, and executive
-10.1%
decline
2,250,200
number of jobs
$38,850
potential earnings