Salesforce

Constituent Relationship Management (CRM)

Join Salesforce.org for the 6th Annual Higher Ed Summit, co-hosted by Georgetown University 6th Annual Higher Ed Summit–A gathering of the most innovative community in Higher Ed Join Georgetown University, Salesforce.org, and leading colleges and universities from across North America for an exciting two-and-a-half-day innovation journey March...

Constituent Relationship Management (CRM)

Dreamforce 2017 has come and gone! If you couldn't be there but you want to know what was discussed, the best videos, pictures, announcements, sessions and more from Dreamforce ’17 are available for viewing. Follow this link to access the Dreamforce '17 Resources.    

Constituent Relationship Management (CRM)

Over the last month, the CRM Architecture Team has made progress in various areas to address stress points and to prepare for the projects slated to begin in the near future. Items of note include a process for: requesting and receiving support from the CRM team streamlining manual tasks related to provisioning access to the CRM the removal of...

Constituent Relationship Management (CRM)

Do you like personalized, real-time help online when you have a question instead of lengthy wait times on the phone or standing in line? If so, then you’ll love Live Agent. Live Agent is a chat tool within the Service Cloud that allows customers to communicate with an institution via the web from anywhere on any device. With the latest Summer...

Constituent Relationship Management (CRM)

Every year thousands of incoming students attend orientation at their designated campus. Each campus hosts its own specialized program, but one thing they all have in common is a need for a system that allows them to register, communicate, and track orientation attendance. Enter the CRM. Salesforce and TargetX offer functionality that we will be...