Service and Repair Center

Over winter break, the Division of Information Technology, in cooperation with Residence Services, renovated the TechHelp Service and Repair Center (SRC) in the Tri Towers Rotunda. The renovation was inspired by the design and functionality of spaces such as Apple and Microsoft stores, with the primary goal of improving customer service. The removal of a large counter helped maximize space, allowing for the creation of five workspaces for staff members to provide one-on-one assistance to customers. A smaller, more modern desk, including a wheelchair-accessible surface, was installed, making t...