Frontline Leadership

The Center for Corporate and Professional Development

What is it about someone that makes them a great leader? Is it their status, outgoing personality, likeability, relatability, vision, ability to create a great strategy and execute it? I’ve always been interested in the subject of leadership and what makes some people so good at it, while others (despite all the classes they take, books they read...

The Center for Corporate and Professional Development

Stripped down to its essentials, business is about one thing: making decisions. Therefore, decision making is an important skill of leaders in all levels of an organization. It’s also one of the toughest and riskiest skills. It is a skill that can be sidetracked by a number of psychological traps that can undermine decisions. These traps can even...

The Center for Corporate and Professional Development

Have you ever seen an adult engage in a tantrum usually exhibited by a toddler? Have you ever been the recipient of someone’s silent treatment? Have you ever found yourself doing a favor for someone while wondering how you allowed yourself to be maneuvered into doing something you really didn’t want to do? Most of us have had experience with...

The Center for Corporate and Professional Development

No matter what your job or level in your organization, you have to make an unending stream of decisions. Many of them you can easily make on the fly because you have all the information you need and the results of a bad or incorrect decision are minor: •    Would the brown or black shoes go better with this outfit? •    Which task should...

The Center for Corporate and Professional Development

It seems that in every class I teach, I’m asked, “How can I get my direct reports to do what they are supposed to do?” I hear comments like, “I feel like I’m a babysitter” or “No one takes initiative” or “Everyone comes in and dumps their problems on me and expects me to fix them.” These comments are all too common. So how do we...

The Center for Corporate and Professional Development

Do you ever wish people would just do what you asked and that you could get people to follow through on their part of the project? Maybe you wish you could get your point across better, or perhaps you have trouble saying no? The solution to all of these situations is learning how to influence others well. Luckily, the ability to influence others...