Performance Management (part 2 of 2)

This interactive course introduces the fundamentals of performance management as an ongoing process that aligns individual contributions with organizational goals. Participants will build practical skills to set clear expectations, write SMART goals, monitor and assess performance, and deliver meaningful feedback that supports employee development.

Through guided practice, self-assessment, and real-world scenarios, learners will strengthen essential communication skills—including active listening, clarity in decision-making, and effective performance conversations. The course emphasizes simple, repeatable tools that help supervisors improve engagement, accountability, and consistency in managing performance.