fall17-insights
New Campus-Wide Network Dedicated to Multimedia Devices
This summer, the MultimediaDevices network was launched. The new network replaced the Gaming network in the residence halls and extended the service to all buildings on the Kent Campus. The change resulted from a need for instructors to use such devices as Apple TV or Roku in their classrooms. Devic…
Information Technology
Kent State Wireless Replaces Flashzone-WPA
Kent State Wireless launched this summer, replacing Flashzone-WPA as Kent State’s preferred wireless network. The main motivation for this change was to eliminate the confusion around which network to access. Each incoming freshman class will be directed to connect to Kent State Wireless while atten…
Information Technology
Kent State's ERP Upgrades to Banner 9
Information Services is in the process of upgrading Kent State’s Banner ERP system from version 8x to 9. Updates to the administrative pages of the system are currently underway with testing in the development environment occurring over the next few months. The new version includes an updated use…
Information Technology
5S Day: Getting (and Staying) Organized
On September 8, 2017, Information Services hosted its annual 5S Day, a day focused on the LEAN methodology of improving efficiency and effectiveness by organizing and maintaining a clean, high-performance office environment. The five S’s stand for Sort, Set in Order, Shine, Standardize, and Sustain.…
Information Technology
KSUMobile Set to Get a Complete Overhaul
KSUMobile is Kent State’s app for accessing information about the university across all campuses. Available on both iOS and Android platforms, over 4,000 people have downloaded the app with an average of 70 new users each day. Since the initial release of the app, IS has delivered various updates to…
Information Technology
A New Firewall Will Help Safeguard Kent State Accounts
Information Services has initiated a project to install a new firewall that will better protect the Kent State community from Internet threats. Kent State users are sent a barrage of malware, phishing attempts, and active hacking attacks. While the current system blocks a great number of these th…
Information Technology
Multi-Factor Authentication: Helping You Secure Your Account
Beginning in Fall 2017, a portion of the university community will begin piloting a security enhancement to FlashLine called Multi-Factor Authentication (MFA). MFA provides additional security protections whereby accessing an account requires a username, password and an additional factor that is ran…
Information Technology
Information Services Puts Students First at Start of Year
The Division of Information Services once again demonstrated its strong students-first philosophy to freshman and transfer students new to Kent State University. Incoming students eased their transition to the Kent Campus by seeking help at TechHelp tents and tables located throughout campus during …
Information Technology
Reduce Paper Forms with DocuSign
Information Services has launched DocuSign, an electronic signature capture platform that replaces printing, faxing, scanning, and mailing documents, potentially making every approval and decision digital. At present, 136 templates have been published, with many more to come. The initial focus was o…
Information Technology
Free Software Downloads at Software.kent.edu
Software.kent.edu is a new portal for Kent State students, faculty, and staff to download free software such as Microsoft Office. Software titles are displayed based on the user’s role, so only software that is available will be visible to download. The portal automated a process that previously cou…
Information Technology