Full Program Listing
Talent development programs may be taken individually to develop a particular competency or in combination with other programs to earn a certificate. Kent State's Center for Corporate and Professional Development can also work with you to tailor any program and deliver it onsite for your employee group.
Name Sort descending | Description | |
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Understanding Emotional Intelligence to Increase Your Effectiveness | Participants will understand the definition of emotional intelligence (EI), define the four components of EI and related competences, identify strategies for enhancing your EI and define an emotionally intelligent culture. Additionally, participants will understand the process of achieving an emotionally intelligent culture and how to identify strengths and opportunities in your current leadership approach. Read More About This Program |
Open Enrollment, Tailored On-site Training, Live, Facilitator-led Virtual Training |
Using DiSC to Improve Communications | Participants will gain a thorough understanding of the DiSC® model of human behavior and social styles using a series of videos and interactive activities. They will gain an in-depth understanding of their own style and how to adapt it to improve communications. They will also learn how to read others’ styles and, therefore, how to connect better with them. Read More About This Program |
Tailored On-site Training |
Value Stream Mapping (VSM) | Value Stream Mapping (VSM) is a powerful tool for analyzing information and material flow throughout an organization. You will learn the step-by-step method of Value Stream Mapping to effectively identify and eliminate non-value adding activities. Read More About This Program |
Tailored On-site Training |
Valuing the Customer with Polished Communication Skills | This program is designed to offer customer service providers with professional communication skills. Read More About This Program |
Tailored On-site Training |
Video Marketing | SESSION OPTIONS:
September 5 through September 29, 2023
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Self-paced Online Training |