Help & Support

We are committed to supporting our faculty and students as we transition from Blackboard to Canvas!

Please review the following options for help and support.


Canvas (24x7) Support

Our Help Desk is available to support students and faculty with Canvas, 24x7.

Phone Support
Call 330-672-HELP (4357).

Chat with Canvas Support

  1. Students/faculty who are currently enrolled in a KSU-Canvas course, login to Canvas.
  2. Click the Help button
  3. Choose Chat with Canvas Support (Student) or Chat with Canvas Support (Faculty)

Canvas Guides

Canvas Guides provide detailed instructions for navigating Canvas. Excellent resources are available for students and faculty!