Skills Employers Value

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Career Exploration and Development
261 Schwartz Center

How Do I Develop the Qualities and Skills Employers Value?

  • Obtain part/full-time work experience

  • Complete a career related internship

  • Seek out volunteer opportunities

  • Join student and professional organizations

  • Study abroad

  • Acquire a leadership position

  • Request additional responsibilities at work

  • Participate in campus and community activities

  • Commit to meeting deadlines in school and at work

  • Seek out helpful coursework and training opportunities

Do You Have These Critical Skills?



Ability to ...

Sample Resume Bullet

What I Have Done ...

Communication (Listening, Verbal, Written)

- Listen objectively and respond to verbal and nonverbal messages.
- Prepare concise and logically written materials.
- Interact effectively with peers, superiors, and subordinates.
- Speak effectively to individuals and groups.
- Use various media to present ideas imaginatively.
- Debate issues without being abrasive or judgemental.
- Possess courteous telephone and email skills

- Developed an employee procedures manual for distribution to all staff during orientation.
- Organized and facilitated two, in-service training programs for residence hall advisors.
- Developed and presented over 30 technical trainings to customers (groups of up to 40) and consistently received positive evaluations.
- Efficiently addressed guest complaints to achieve customer satisfaction.



- Define and explain ethical behavior.
- Practice ethical behavior in difficult situations.

- Maintained security of critical documents and sensitive reports.


Global Perspective (Multicultural Awareness/ Sensitivity)

- Interact with and appreciate people from diverse cultural, social, and religious backgrounds.
- Speak and understand other languages.
- Demonstrate awareness of cultural differences.

- Utilized listening and verbal skills to resolve professional and interpersonal conflicts among staff from diverse backgrounds.
- Collaborated with colleague to develop a semester teaching unit on culture, ethnicity, and identity for international students.
- Served as translator for patients from Saudi Arabia receiving medical care.



- Demonstrate drive, passion, and enthusiasm through words and actions.
- Work independently with minimal supervision.

- Led design engineering team and won award for most projects completed on time and within budget.
- Achieved highest annual, sales volume among 90 employees at retail store.


Strong Work Ethic

- Work in a dedicated and tenacious manner to finish the project.
- Be dependable and reliable.
- Arrive to work daily on-time, ready to work, and responsible for own actions.

- Assumed additional tasks while also planning successful volunteer recognition program during supervisor’ s absence.
- Sited as “most dependable” employee with fewest, annual absences.



- Collaborate effectively on projects with appreciation for member’s strengths and weaknesses.
- Work with others in a professional manner to achieve common goals.

- Directed group of 60 sorority members and increased group unity by designing team building activities.
- Worked cooperatively with a team of eight to publicize company events.



- Understand computer hardware and software, especially word processing, spreadsheets, email, industry specific applications.

- Provided network and desktop support to over 100 users across six departments. - Designed and developed company website.


Analytical/Critical Thinking (Problem Solving, Creativity)

- Find solutions to problems using creativity, reasoning, and past experiences along with available information and resources.
- Assess a situation, seek multiple perspectives, gather information as necessary, and identify key issues that need to be addressed.

- Identified and implemented new, streamlined procedures for maintaining customer records.
- Saved 1.5 million dollars in company expenses by implementing a computer standardization program.



- Embrace new ideas and concepts.
- Work well independently or as part of a team.
- Successfully manage multiple tasks or projects.
- Adapt quickly to changing priorities and unexpected demands.

- Partnered with Campus Police Department to respond to crisis situations.
- Adapted quickly due to shifting priorities and customer needs in a fast- paced, retail environment.


Organizing/Planning (Time Management)


- Design, plan, organize, and implement projects and tasks within an allocated timeframe.
- Assess needs.
- Prioritize tasks.
- Set and meet goals.

- Organized fundraising and promotional events.
- Organized travel and daily activities for annual backpacking week for 40- member club.


Leadership/Management/ Supervisory

- Understand steps involved in effective decision-making
- Facilitate groups in the decision-making process
- Motivate others towards common goals.

- Motivated staff to meet high performance standards during a period of workforce reductions.
- Represented student body to cabinet and solicited student input into academic policy.


For additional help with preparing for your career, visit

To get involved on campus or in the community, visit the Center for Student Involvement, and the Office of Experiential Education and Civic Engagement,