State to students the importance of ensuring that Chrome and the Proctorio extension are installed and updated prior to the exam. Additionally, state the importance of rebooting immediately prior to starting an exam; often, a reboot will greatly improve the functioning of a computer, especially if it has not been restarted in a while. Next, ask students to check with their household members and ask them to refrain from high-bandwidth activities during the exam time; this is especially important if the internet connection is not fast to begin with (take a speed test). Rebooting the WiFi router and/or cable modem can be useful as well; sitting closer to the WiFi router will improve connectivity too. Lastly, remind students to have some extra patience while systems load – images and videos may take some extra time to come up in an exam.

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