Lifelong Learning Programs Kent Lifelong Learning Lifelong Learning Programs I am looking for Learning Opportunities for... - Any -Professional DevelopmentTrades / Skilled LaborTeachers / Counselors (CEUs) / Social WorkersSenior GuestPersonal DevelopmentTechPrep / Career Technical EducationMajors and DegreesYouth Select an Interest Area - Any -Analyzing and Problem SolvingBusiness Operations, Finance and EfficienciesCommunication SkillsContinuing Education Units (CEUs)HealthcareLeadershipManagement and SupervisionProfessional Writing, Presentations and DesignProject ManagementSenior GuestTechnical and SoftwareTrade SkillsYouth Opportunities Enter a Keyword Department Programs: Tailored Contract Training Location: Your Preference Term: Flexible Why hire a private consulting firm that tries to sell you one solution when you can partner with a world-class university whose performance consultant... 5s+/Visual Workplace Location: Your Preference Term: Flexible 5S+ is the foundation for a disciplined approach to organizing and standardizing the physical condition of the workplace. Explore and practice the con... Adobe Illustrator Essentials Location: Online - Self-paced Term: Fall, Summer Course OverviewAdobe Illustrator is the industry standard computer illustration software. Use Illustrator to draw shapes and design logos, flyers, pos... Adobe InDesign Essentials Location: Online - Self-paced Term: Summer Course OverviewAdobe InDesign is the industry standard page-layout program that works with Adobe Illustrator and Photoshop seamlessly. InDesign allows... Adobe Photoshop Essentials Location: Online - Self-paced Term: Fall, Summer Course OverviewThis fundamental course covers Adobe Photoshop CC's most commonly used tools, menus and panels. You'll learn all the basics of Photosho... Advanced Data Analysis Location: Online - Self-paced Term: Fall, Summer Course OverviewAfter taking this Advanced course in Data Analysis, participants will be able to perform inquiries that will be useful to the business ... Advanced Power BI Location: Online - Self-paced Term: Fall, Summer Course OverviewExpand your knowledge of Power BI Desktop to the highest level. This course focuses on the advanced capabilities of Power Query, Data M... Advanced Skills for Managing Projects Location: Independence, North Canton, Live Virtual Meeting through Zoom Term: Fall, Spring *Essential Skills for Managing Projects is a prerequisite for this programThis one-day program focuses on the dynamics of communication on projects. ... An Introduction to Lean Six Sigma Location: Your Preference Term: Flexible For years many companies have struggled with the dilemma of which improvement program to use: Lean or Six Sigma. While some continue to debate the iss... Being an Accountable Employee Location: Your Preference Term: Flexible In today’s workplace, employees are accountable for taking action, not placing blame. In this program, participants will identify the communication be... Blueprint for Building Trust Location: Your Preference Term: Flexible In this program, the Kent State facilitator will assist participants with understanding the impact their behavior has on the rest of their organizatio... Bookkeeping Certificate Location: Online - Self-paced Term: Flexible How do you manage the finances of a business? Whether you are an entrepreneur, running a family business or just looking to advance your career and ad... Building a Coaching Culture Location: Your Preference Term: Flexible Coaching is no longer restricted to private conversations for the privileged few at the top. It is not just a perk for rising stars. Today coaching is... Building a Culture of Accountability Location: Your Preference Term: Flexible In this program, participants will learn the importance of building relationships that support maximum accountability for achieving organizational suc... Building the Spirit of Teamwork Location: Your Preference Term: Flexible Are you looking for a better understanding of the team building process? If so, this program will guide you through the four basic stages of team deve... Business Writing Location: Online - Self-paced Term: Fall, Summer Course OverviewTake away the key practices you need to develop and hone your business writing communication effectively and successfully. Get the best... CELEMI Agile Move™ Location: Live Virtual Meeting through Zoom Term: Fall, Spring In CELEMI Agile Move™, participants work in teams to explore and develop an Agile mindset. This digital business simulation is set in a fictitious com... CELEMI Decision Base™-Sharpening Your Strategic Business Acumen Location: Your Preference Term: Flexible Six capital-intensive companies are competing for customers in a highly competitive, rapidly changing marketplace. Participants take on the role of th... CELEMI Exploring Change™ Location: Your Preference Term: Flexible Change management is an essential skill for every employee. The ability to engage employees in change is rapidly becoming a key element of business su... CELEMI PartnerStock™-Unlock Your Supply Chain Potential Location: Your Preference Term: Flexible Are you struggling with inventory levels and lead times? Do your colleagues continue cemented behaviors – despite directives, training and kickoffs? T... CELEMI Tango™ - Success Through People Location: Your Preference Term: Flexible CELEMI Tango™ helps employees enhance their skills in attracting, developing and retaining the right talent and clients, and teaches them how to gain ... Certificate for Emerging Leaders Location: Independence, North Canton, Live Virtual Meeting through Zoom Term: Fall, Spring Transform Your Organization With a Forward-Thinking Mindset Kent State’s Certificate for Emerging Leaders is designed to help those who have the poten... Certificate in Business Writing Location: Online - Self-paced Term: Flexible Discover the keys to successful writing for the workplace. Whether writing a report, memo, letter or publicity notice, business writing has some defi... Certificate in Data Analysis Location: Online - Self-paced Term: Flexible Certificate OverviewData Analysis is quickly becoming one of the most sought-after skills in the workplace. Companies have vast amounts of data, but i... Certificate in Project Leadership Location: Independence, North Canton, Live Virtual Meeting through Zoom Term: Fall, Spring Leadership in any project is crucial to its success.While managing projects to the traditional project constraints of time, scope and budget are impor... Certificate in Project Management Location: Independence, North Canton, Live Virtual Meeting through Zoom Term: Fall, Spring Manage Projects to Meet Customer's Requirements: Stay on Time and on Budget Successful project management is a vital skill in today's business world. ... Certificate of Training and Development Location: Independence, North Canton, Live Virtual Meeting through Zoom Term: Fall, Spring Learn to Deliver High-quality, High-impact Training Programs Kent State’s Certificate of Training and Development provides you with the skills and kno... Champions Training Location: Your Preference Term: Flexible You will learn to become an effective Champion and/or Team Leader so that you can effectively support your continuous improvement initiatives. Underst... Closing Procedures and Financial Statements Location: Online - Self-paced Term: Fall, Summer Course OverviewThis course shows participants how to create a worksheet used to adjust the account balances and prepare the financial statements. Use ... Coaching Accountability for Impact on People and Results Location: Independence, North Canton Term: Fall, Spring The balance between productivity and work relationships is the key to team success. When people choose difficult behaviors that inhibit a culture of a... Coaching Employee Performance Location: Your Preference Term: Flexible In this program the facilitator provides a practice-based approach to assist participants in learning coaching skills. The focus is on techniques for ... Coaching for Top Performance Location: Independence, North Canton Term: Fall, Spring Are you prepared to get the best from your organization’s employees? The greatest impact managers and leaders can make on their organization comes fro... Coaching Generations in the Workplace Location: Your Preference Term: Flexible Each of the four generations in today’s workforce defines “work” differently, requiring diverse coaching techniques. Each generation has a unique pers... Communicating With and Influencing Project Stakeholders Location: Your Preference Term: Flexible One of the major reasons for project failure is poor communication with stakeholders during the project. Stakeholders are the individuals who are invo... Communicating With Influence for All Associates Location: Your Preference Term: Flexible There are many work situations that require the skill of influencing others: convincing one department to respect another's deadlines, presenting new ... Communicating with Influence for Leaders Location: Your Preference Term: Flexible In ever-changing organizational environments, achieving employees’ fast buy-in and meaningful commitment to change is a key competency for today’s lea... Communication Strategies for Generations Working Together Location: Your Preference Term: Flexible There are several generations of customers and employees in most organizations today, creating new and unique customer service, management and teamwor... Crash the Barriers: Build Your Team Location: Independence, North Canton Term: Fall, Spring Learn how you REALLY operate within a team and how you set your team up for success or failure. This program is designed to teach you, as a leader, ho... Creating a Shared Vision Facilitated Session Location: Your Preference Term: Flexible In this facilitated session, participants will come together to discuss their vision for their organization moving forward. With open discussion, they... Creating an Accountable Culture Location: Your Preference Term: Flexible In today’s empowered team environment, managers must encourage accountability for innovation, creative problem solving and effective performance. Thro... De-Escalating Difficult Customer Interactions Location: Your Preference Term: Flexible This program is designed to assist anyone who interacts with customers either in-person or via telephone or email. Trying to maintain a "customer firs... Dealing With Difficult Behaviors Location: Independence, North Canton, Live Virtual Meeting through Zoom Term: Fall, Spring One of the greatest causes of workplace stress is dealing with “problem” people: customers, co-workers, employees, or managers. Most people’s reacti... DiSC®: Keys to Improved Communication Location: Live Virtual Meeting through Zoom Term: Fall, Spring Learn how behaviors, motivators and personal styles impact our relationships at work and at home. This innovative and interactive session is based on ... Effective Communication Location: Your Preference In this program, participants will define the key elements of effective interpersonal communication and learn to apply the Communication Model. Each i... Effective Copywriting Location: Online - Self-paced Term: Fall, Summer Course OverviewWhether you are sending out a press release, communicating internally with a memo or promoting your own skills on LinkedIn, strong writ... Effective Mentoring for High Potentials Location: Your Preference Term: Flexible Are you interested in identifying your personal interaction style and how it impacts your mentoring style? Would you like to create an optimal mentori... Effective Organizational Leadership: Engage and Execute Location: Independence, North Canton Term: Fall, Spring In this program, you will learn the characteristics of great leadership and identify the key elements of leadership, how they differ from management a... Effective Performance Management for Managers and Supervisors Location: Independence, North Canton Term: Fall, Spring Participants will review their role in managing performance. They will learn how to set and manage expectations and determine SMART goals. The facilit... Emotionally Intelligent Teams Location: Your Preference Term: Flexible What makes some teams more successful than others? It is their level of trust and confidence in each other. Often, building trust can be difficult and... Employment Law for Human Resource Professionals Location: Your Preference Term: Flexible Are you interested in reducing your organization's risk of legal issues during employee management situations? In this program, you will learn and gai... Enhancing Interpersonal Communication Skills Location: Independence, North Canton, Live Virtual Meeting through Zoom Term: Fall, Spring Effective communication skills give you the power to achieve success in your supervisory role, as well as in all of your relationships. Influencing ot... Entrepreneur Boot Camp Location: Online - Self-paced Term: Fall, Summer Course OverviewStarting a business is something that all of us have thought about at one time or another. Everyone wants to be their own boss. Yet sta... Entrepreneurial Marketing Location: Online - Self-paced Term: Fall, Summer Course OverviewTo succeed in today's marketplace, entrepreneurs must know how to effectively market their product or service. This course offers parti... Entrepreneurship Certificate Location: Online - Self-paced Term: Flexible Certificate OverviewBoost your chances of success for your new or small business and reduce your risks. Get the latest on planning your business, bra... Essential Skills for Managing Projects Location: Independence, North Canton, Live Virtual Meeting through Zoom Term: Fall, Spring In this two-day program, participants will learn the essential concepts and methods to plan, manage and carry out projects. This is a hands-on progra... Evaluating Employee Performance to Drive Accountability Location: Your Preference Term: Flexible Dissatisfaction with traditional performance management processes are on the rise, highlighted by a recent study indicating that more than 75 percent ... Exceptional Service for All Generations Term: Fall, Spring Do you interact with several generations of internal and external customers? Have you noticed how the expectations of one generation differ from anoth... Exceptional Service for All Generations Location: Your Preference Term: Flexible Do you interact with several generations of internal and external customers? Have you noticed how the expectations of one generation differ from anoth... Exceptional Service for All Generations Term: Fall, Spring Do you interact with several generations of internal and external customers? Have you noticed how the expectations of one generation differ from anoth... Facilitation Skills Location: Your Preference Term: Flexible Participants will gain the knowledge and skills to both understand and deliver in-house facilitation services. The first day covers the foundation of ... Finance and Accounting for the Non-Financial Professional - CELEMI Virtual Apples and Oranges™ Location: Live Virtual Meeting through Zoom Term: Fall, Spring Do you know how to read and interpret financial statements? Are you comfortable discussing with your colleagues and leaders cost drivers, cash flow, f... Fundamentals of Lean Kaizen Location: Your Preference Term: Flexible Lean is a systematic approach to eliminating waste so that every process step adds value for the customer. Fundamentals of Lean provides an overview o... GD&T Location: Your Preference Term: Flexible GD&T is the common language of engineering drawings. In 1994, the Industry Standard underwent a major revision. This comprehensive program covers all ... General Ledger and Month End Procedures Location: Online - Self-paced Term: Fall, Summer Course OverviewIn this course, learn how to post journal entries to the correct general ledger accounts impacted by each transaction. This course will... Get to the Point! Delivering Clear and Concise Technical Information Location: Your Preference Term: Flexible Delivering a clear, concise and polished technical presentation sets you apart! Participants will have the opportunity to present one brief technical ... Graphic Design Software Essentials Certificate Location: Online - Self-paced Term: Flexible The Adobe software tools are the leading software for graphic design. Adobe Illustrator is the industry-standard computer illustration software. Use I... How to Think About and Leverage Data Term: Fall, Spring For the business professional data is the voice of the process. This voice is used to distinguish between satisfactory and unsatisfactory products and... Human Resources (HR) Fundamentals for Non-HR Leaders Location: Independence, North Canton Term: Fall, Spring In this program frontline leaders will learn about relevant human resource (HR) topics and functions that impact daily operations. Participants will g... Influencing Others Location: Your Preference Term: Flexible In this program, a variety of psychological techniques are presented and discussed. It includes a range of role plays and group discussions that will ... Influencing Up Location: Independence, North Canton Term: Fall, Spring When you take the time to cultivate a productive working relationship – by understanding the strengths and weaknesses of your superiors – everyone win... Integrating Social Media in Your Organization Location: Online - Self-paced Term: Fall, Summer Course OverviewTake away a practical strategy and techniques for implementing a social strategy for your organization or business. Learn the top five ... Intermediate Data Analysis Location: Online - Self-paced Term: Fall, Summer Course OverviewMany business decisions involve comparing groups for differences. For example, would men and women prefer different product features? I... Intermediate Power BI Location: Online - Self-paced Term: Fall, Summer Course OverviewDelve further into Power Query to ETL (Extract, Transform and Load) your data. Build the Data Model using modeling features and relatio... Internal Consulting: Building Your Consultative Skills Location: Your Preference Term: Flexible In this program, participants explore the many dimensions of the effective internal consultant. In the role of internal consultant you spend a lot of ... Introduction to Artificial Intelligence (AI) - The Basics Term: Fall, Spring Discover the power and potential of Artificial Intelligence in this beginner-friendly, 4-hour course designed for curious professionals and lifelong l... Introduction to Data Analysis Location: Online - Self-paced Term: Fall, Summer Course OverviewData Analysis is quickly becoming one of the most sought-after skills in the workplace. Companies have vast amounts of data, but it is ... Introduction to Minitab Location: Your Preference Term: Flexible Participants will learn to use Minitab statistical software to analyze data using the basic tenants of the program.The Origins of Statistical Software... Introduction to Power BI Location: Online - Self-paced Term: Fall, Summer Course OverviewGain insights into your data! Power BI (business intelligence) is a widely used business analytics service offered by Microsoft. Power ... Introduction to Social Media Location: Online - Self-paced Term: Fall, Summer Course OverviewGet involved in the move from in-person to online communication. Learn what social media are and their role in your business and person... Leadership Foundations Certificate Location: Your Preference Term: Flexible Leadership not only entails driving organizational results, but also developing people who perform at their highest level to meet their individual goa... Lean Six Sigma Black Belt Training and Certification Location: Live Virtual Meeting through Zoom Term: Fall, Spring A Lean Six Sigma Black Belt is known as a highly trained team leader, communicator, statistical analyst and project manager. In this program you will ... Lean Six Sigma Green Belt Training and Certification Location: Live Virtual Meeting through Zoom Term: Fall, Spring A highly trained professional, skilled in continuous improvement tools and techniques with the understanding of the concepts of Lean and Six Sigma, ca... Learn Leadership Executive Overview Location: Your Preference Term: Flexible In this program, the facilitator provides executive leadership with an overview of Lean management concepts that will enable them to lead and support ... Making Great Decisions Location: Independence, North Canton Term: Fall, Spring When was the last time you or your team sat down and evaluated the lessons learned from either a great decision or a bad decision? Managers, employees... Managing Discipline Location: Independence, North Canton, Live Virtual Meeting through Zoom Term: Fall, Spring Manage discipline effectively and your organization will observe reduced discord among employees, decreased numbers of grievances and increased produc... Managing Transition and Embracing Change During Challenging Times Location: Independence, North Canton Term: Fall, Spring For the past several months we’ve been living in a scary, unpredictable world. Change is happening at an alarming rate both personally and professiona... Marketing Using Social Media Location: Online - Self-paced Term: Fall, Summer Course OverviewDevelop a two-way communication and marketing strategy for your organization using social media. Let your instructor guide you in explo... Mental Bandwidth - Strategies for Team Leaders Location: Your Preference Term: Flexible Leadership not only entails driving organizational results, but also developing people who perform at their highest level to meet their individual goa... Mental Bandwidth Basics Location: Your Preference Term: Flexible Mental bandwidth is the moment-to-moment amount of brain resources that each person possesses. Like time and physical energy, there is a limit to the ... Mentoring: The Quest and the Legacy Location: Your Preference Term: Flexible Mentoring is thought of usually from the perspective of youth development programs such as Big Brothers Big Sisters. Mentoring goes far beyond that an... Micosoft Word - Intermediate Location: Your Preference Term: Flexible Build your Word skills by learning how to create and manage styles, work with templates, format tables and columns, and use review and document manage... Microsoft Excel - Advanced Location: Your Preference Term: Flexible Apply the if and sum if functions; use a nested if function to evaluate complex conditions; use the round function to round off numbers, use pmt funct... Microsoft Excel - Basic Location: Your Preference Term: Flexible Learn how to use the help system and navigate worksheets and workbooksCreate basic workbooks by entering and editing text, values, formulas and pictur... Microsoft Excel - Intermediate Location: Your Preference Term: Flexible Work with more advanced formatting options including styles, themes, backgrounds and watermarksSave workbooks as webpages and pdf filesInsert and edit... Microsoft Outlook - Advanced Location: Your Preference Term: Flexible Manage the mailboxWork with notes and journal foldersManage calendar and contactsWork with collaboration featuresTemplates and formsBusiness contact m... Microsoft Outlook - Intermediate Location: Your Preference Term: Flexible KentThe Center for Corporate and Professional DevelopmentMicrosoft Outlook - IntermediateCustomize OutlookWork with multiple foldersCustomize messages... Microsoft Powerpoint - Basic Location: Your Preference Term: Flexible Create presentationsAdd graphics, tables, charts to slidesRearrange and format slidesAdd transitions, animations, timingsPrint slides in different lay... Microsoft Powerpoint - Intermediate Location: Your Preference Term: Flexible Create and use templates and themesAdd and modify graphics and multimediaInsert and customize tables and SmartArt graphicsDesign interactive and custo... Microsoft Word - Basic Location: Your Preference Term: Flexible Write and edit documentsFormat and adjust fonts, font sizes, colors, bullets and marginsCut, copy and paste textAdd and modify graphics and tablesUse ... Motivating Employees Location: Independence, North Canton, Live Virtual Meeting through Zoom Term: Fall, Spring Motivating employees is a critical skill for supervisors to engage their team in the organization’s success. Participants will review motivational the... Moving Positively Through Change Location: Your Preference Term: Flexible Change is difficult but it’s a fact of life. This session will help you to understand the process of change and give you ways to navigate and manage i... Navigating the Transition from Peer to Supervisor Location: Independence, North Canton Term: Fall, Spring Moving into a leadership role is a natural progression in an employee’s career. Often this transition means that the new leader is now ‘in charge’ of ... Online Certificate Programs Location: Virtual Term: Flexible Develop your skills at home with these online certificate programs!Complete these certificate programs in just a few short months. Engage with other o... Online Industrial Maintenance Training Location: Online - Self-paced Term: Fall, Spring Kent State University offers a nationally recognized Online Industrial Maintenance Technician Training program designed to meet the increasing demand ... Positioning Yourself as a Brand Ambassador Location: Your Preference Term: Flexible In this two-day program, you will:Instill Greater Level of Confidence as a Brand Ambassador (i. e., Media Spokesperson, Client Representative or Commu... Power BI Certificate Location: Online - Self-paced Term: Flexible Gain insights into your data using business intelligence software – Power Business Intelligence. Power BI is a widely used business analytics service ... Practical Agile Project Management Location: Independence, North Canton Term: Fall, Spring The Agile Project Management approach has been helping organizations reach strategic results since the Agile Manifesto was written in 2001. Since then... Presenting a Persuasive Business Case Location: Your Preference Term: Flexible Achieving buy-in from decision-makers requires a concisely prepared and dynamically presented persuasive message. Decision-makers often have preconcei... Preventing Workplace Harassment Location: Your Preference Term: Flexible In this program, the participants will define and understand harassment terminology so that they can recognize what is and is not unlawful harassment ... Prioritizing Projects, To-Do Lists and Interruptions Location: Your Preference Term: Flexible This program is for busy managers, supervisors, leaders and professionals who need to juggle multiple projects, tasks and interruptions. Learn to shri... Professional Certificate in Digital Marketing + Professional Certified Marketer from American Marketing Association Location: Online - Self-paced Term: Flexible Course OverviewTwo Great Marketing Leaders. One Powerful Course. Not only will you receive a DMI certification, but you also receive the Professional ... Professional Customer Service Communication Skills Location: Your Preference Term: Flexible What is your impact on both internal and external customers? Would they recommend you to others? Achieving individual and company goals, developing hi... Project Leadership Location: Independence, North Canton Term: Fall, Spring Organizing and managing the day-to-day activities of a project can be challenging enough. However, successful project managers must also have the skil... Project Management Executive Overview Location: Your Preference Term: Flexible There is a noticeable trend among excellent organizations – they are moving toward a more project-oriented approach to managing their businesses. Proj... Project Portfolio Management Location: Independence, North Canton Term: Fall, Spring Successfully managing a single project takes a precarious blend of structure and socio-cultural skills. Managing a portfolio of projects is that same ... Quick Changeover Location: Your Preference Term: Flexible Quick Changeover is a five-step process aimed at reducing the changeover time in any process that requires the flexibility to adapt to changing custom... Securing Project Success Through CELEMI Cayenne™ Location: Your Preference Term: Flexible Everyone wants to lead successful projects and be an effective project manager. However, project management is challenging. Time constraints, budgets ... SHRM Certification Prep+ Location: Live Virtual Meeting through Zoom Term: Fall, Spring Establish yourself as a globally-recognized human resource expert by earning the standard in HR certification: SHRM Certified Professional (SHRM-CP) a... Social Media for Business Certificate Location: Online - Self-paced Term: Flexible Get in on this exciting and growing way to communicate, market and serve your customers and clients. For businesses, nonprofits, government and other ... Standardized Work and Continuous Flow Location: Your Preference Term: Flexible Standardized Work is essential to achieving and sustaining Lean processes. Standardized Work is a people focused tool designed to document current bes... Statistical Process Control Location: Your Preference Term: Flexible Participants will gain basic training regarding the use of statistical methods in order to assure consistent quality of a manufactured product or serv... Strategies for Leading the Multigenerational Team Location: Independence, North Canton Term: Fall, Spring Today’s workplace is affected by six generational mindsets. Each generation offers diverse assets to any organization. This program explains the origi... Supervision And Management Advanced Certificate Location: Independence, North Canton, Live Virtual Meeting through Zoom Term: Fall, Spring Take Your Skills Even HigherIn addition to the Certificate of Supervision and Management Fundamentals Certificate, we offer a Certificate of Supervisi... Supervision and Management Fundamentals Certificate Location: Independence, North Canton, Live Virtual Meeting through Zoom Term: Fall, Spring Rising To The Challenges Supervising and managing employees is an incredibly challenging role, especially in today’s ever-changing work environment. I... The Business Plan Location: Online - Self-paced Term: Fall, Summer Course OverviewWhether starting a business or growing the one you have, a business plan serves as a roadmap and can help secure needed funding. In th... The ROI of Happiness: Proven Strategies for Becoming Happier and More Successful at Work Location: Your Preference Term: Flexible We’ve always been taught that if we work hard enough and achieve our goals, then we’ll be happy. But research shows that success comes as a result of ... Theory of Constraints Location: Your Preference Term: Flexible A system is only as strong as its weakest link. Generally, Lean tools that teach us how to create flow ignore this. We are taught to balance the line ... Turning Conflict Into Collaboration Location: Independence, North Canton, Live Virtual Meeting through Zoom Term: Fall, Spring Conflict is natural within the workplace and a predictable part of working with others. Yet unresolved conflict negatively affects morale, motivation,... Understanding Debits and Credits Location: Online - Self-paced Term: Fall, Summer Course OverviewIn this course, participants will learn about the accounting equation and the five categories involved in every business (Assets, Liabi... Understanding Emotional Intelligence to Increase Your Effectiveness Location: Independence, North Canton Term: Fall, Spring Studies have shown that an individual’s level of Emotional Intelligence (EI) can be a greater predictor of success in the workplace than IQ. We see th... Value Stream Mapping (VSM) Location: Your Preference Term: Flexible Value Stream Mapping (VSM) is a powerful tool for analyzing information and material flow throughout an organization. You will learn the step-by-step ... What Communication Style Are You? Location: Your Preference Term: Flexible The most productive work teams are those whose team members understand and adapt to the diverse communication styles of their colleagues. The facilita... What's Preventing Your Team's Success? Overcoming the Critical Five Dysfunctions of a Team Location: Your Preference Term: Flexible Based on Lencioni’s Five Dysfunctions of a Team the facilitator will define the Five Dysfunctions of a Team Model. Participants will engage in a team ... Working Together to Achieve Results Location: Your Preference Term: Flexible In today’s collaborative work environments, it is imperative for employees to find ways to work together effectively to achieve required results. In t... Workplace Bullying Location: Your Preference Term: Flexible In this program, participants will leave with an increased understanding of harassment and bullying behaviors and be able to identify warning signs of... Writing News and Press Releases Location: Online - Self-paced Term: Fall, Summer Course OverviewBeing able to write a good news story, press release or publicity notice is a skill that can set you apart in the workplace. Getting th...
