Supervision and Management Fundamentals Certificate

To earn Kent State’s Supervision and Management Fundamentals Certificate, complete the four required core programs below, plus any two of the electives listed below:

Coaching for Top Performance

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This program qualifies as one of the electives to earn either the Fundamentals or Advanced Supervision and Management Certificate.

Are you prepared to get the best from your organization’s employees? The greatest impact managers and leaders can make on their organization comes from how they deliver results through others. Coaching is vital to developing talent in organizations, and it is an essential capability of all who supervise others. Good coaching skills can earn you greater respect and trust, help you confidently confront difficult situations, improve employee motivation, and turn substandard behavior and efficiency into increased profitability and employee satisfaction. Get on the fast track to developing a leader-coach mindset and maximizing — and sustaining — peak team performance. This training is unique in that it goes far beyond skills training. Its very depth allows you to truly comprehend the art of coaching.

Upon completion of this program, you will:

  • Understand your various roles through completing a Coaching Skills assessment while measuring the “coaching gap” between performing other roles and being in a coaching role 
  • Discover ways to be more effective in the role of coach and how to gain commitment from the person being coached 
  • Learn a coaching theory, utilized by executive coaches to improve the coaching relationships and communications 
  • Practice difficult conversations that deliver constructive feedback while inspiring and motivating 

We can tailor this program and deliver it on-site or virtually for your employees and leaders.

Contact Us to Discuss Your Objectives


Amy Shannon Amy Shannon

Amy B. Shannon has specialized in Organizational Development, Human Resources and Training for over 19 years. Shannon is an Organizational Development consultant working with clients in manufacturing, service, financial and healthcare industries.

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"Great instructor. Amy really connected with the team and establishes credibility and her expectation."

Bryan Durr, Business Development Manager, ACRT Inc.