Full Program Listing
Talent development programs may be taken individually to develop a particular competency or in combination with other programs to earn a certificate. Kent State's Center for Corporate and Professional Development can also work with you to tailor any program and deliver it onsite for your employee group.
Name | Description | |
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Valuing the Customer with Polished Communication Skills | This program is designed to offer customer service providers with professional communication skills. Read More About This Program |
Tailored On-site Training |
CELEMI Decision Base™-Sharpening Your Strategic Business Acumen | Six capital-intensive companies are competing for customers in a highly competitive, rapidly changing marketplace. Participants take on the role of the management team – comprised of finance, production, marketing and corporate intelligence. Their challenge is to make the right investments at the right time – and to get the required return. Read More About This Program |
Tailored On-site Training |
Working Together to Achieve Results | In today’s collaborative work environments, it is imperative for employees to find ways to work together effectively to achieve required results. In this program the facilitator will focus on the key elements of effective interpersonal communication. Participants will identify their personal interaction style, the style of others, and learn how to flex their styles. They will gain an understanding of the importance of self-awareness and self-management and define key elements of social awareness and relationship building. Participants will determine how to be an effective influencer and build rapport. Read More About This Program |
Tailored On-site Training |
Preventing Workplace Harassment | In this program, the participants will define and understand harassment terminology so that they can recognize what is and is not unlawful harassment and how to report it. The participants will understand the company policy and complaint process for victims of, and witnesses to workplace harassment. They will be encouraged to follow company policies and procedures with regard to consensual dating in the workplace and the parameters of displaying religious materials in the workplace. Participants will identify appropriate vs. inappropriate physical behavior and set appropriate expectations with regard to harassment at organization parties or other off-site events. The participants will identify ways to contribute to a respectful work environment. Read More About This Program |
Tailored On-site Training |
Are You in Touch – With You? Emotional Intelligence | Emotions are lifelines to the self-awareness and self-preservation that connect us to others. Being able to control impulse and to motivate oneself in the face of frustration is imperative to success in today’s workplace. Participants will learn the concepts of emotional intelligence and identify how they can increase their EI. Read More About This Program |
Tailored On-site Training |