Supervision and Management Fundamentals Certificate

To earn Kent State’s Supervision and Management Fundamentals Certificate, complete the four required core programs below, plus any two of the electives listed below:

Lean for Frontline Supervisors

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This program qualifies as one of the electives to earn either the Fundamentals or Advanced Supervision and Management Certificate.

The overall success of a Lean transformation depends on leadership, especially frontline supervision. Supervisors and managers of individuals are the critical links between higher-level leadership and the people in the workplace. Frontline leaders are expected to change the current culture into a culture of continuous improvement.

This one-day program is developed based on the “Five Needs of a Supervisor,” identified by industry experts in the Training Within Industry (TWI) Service, a model for training people in the industry and arguably the “ground zero” of Lean and Kaizen. TWI focuses on the fundamental challenges frontline leaders face in leading a Lean culture change. TWI considers five important skills every supervisor should have:

  1. Knowledge of the Work
  2. Knowledge of Responsibility
  3. Skill in Instructing
  4. Skill in Improving Methods (Kaizen)
  5. Skill in Leading

Participants will learn how to use practical Lean tools and techniques in enough detail to begin to apply them immediately in their work. They will also receive an introduction to some of the “softer skills” needed to create and sustain successful change.


We can tailor this program and deliver it on-site or virtually for your employees and leaders.

Contact Us to Discuss Your Objectives


John Potkalitsky John Potkalitsky

John Potkalitsky retired from Eaton Corporation after 20 years of successfully providing hands-on leadership in Lean transformation activities for manufacturing and office environments at both domestic and international plant sites

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"It was a great use of my time and the tools will be used immediately."

Leonard Zepeda, Lead, Trelleborg Sealing Profiles US