Developing our frontline supervisors is critical to the organization’s success, yet is often overlooked. Leadership skills are essential to take full advantage of the technical knowledge that is likely already in place. Overall program objectives are customized dependent upon the client’s needs in their current condition. Based on those needs, clients select from the topics shown below. Each topic can be adapted in length (partial day, full day) and depth to provide appropriate knowledge and skill transfer. The content is designed to be applicable for new supervisors, experienced supervisors and managers of supervisors. In-person facilitation as well as virtual facilitation are available.
Tailored based on your needs and objectives, this program may include the following content modules.
- Now You’re a Supervisor – What’s Different?
- Communicating Effectively
- Difficult Conversations
- Giving and Receiving Feedback
- Engaging Your Team
- Building Trust
- Setting Clear Expectations
- Managing Conflict
- Coaching Your Team
- Managing Discipline
- Motivating Your Team
- Performance Management
- Practical Problem Solving
- Leadership Styles and Leading Change
We can tailor this program and deliver it on-site or virtually for your employees and leaders.
Mike Rooney is a results-oriented, Toyota Production System manufacturing professional with a unique blend of experience, skills and education.
“This was an informative class providing practical guidance for everyday management responsibilities.”
Linda Taylor, Deputy Branch Chief of Power Management and Distribution, NASA Glenn Research Center