New Student FAQs

Welcome to Kent State University!

As you prepare for Fall Semester 2018, here are some of the most popular questions that we are receiving from incoming students and families.

Account & Information Access

How can I get the latest information on my KSU bill, financial aid, etc?

KSU ( email is the universities official form of communication. We communicate important information about your financial aid, bill, housing, ect. Check your KSU email daily!

My parent/guardian/advocate contacted the One Stop but the staff were unable to speak to them. Why not?

The Family Educational Rights and Privacy Act (FERPA) is a Federal law that protects the privacy of student education records. Students can complete the FERPA Authorization, allowing One Stop Staff to speak with a Parent/Guardian/Advocate regarding a student’s account. The student must complete the following steps before a Parent/Guardian/Advocate can contact the One Stop for Student Services. 

  1. Log into FlashLine  at 
  2. Select Student from the main menu. 
  3. Under Resources, select Requests and Authorizations. 
  4. Go to third Tab in the first column, “Grant Online FERPA Authorization” 
  5. Student must click Add New FERPA Release button. 
  6. Student must complete all of the required fields.
  7. The Passphrase will be used to identify the grantee when contacting staff by phone. 
    1. The email address will be used to notify the grantee of the passphrase that has been created by the student. 
  8. Student will receive online confirmation. In addition, an email confirmation is sent to both the student grantor and the grantee. 
  9. To resend a passphrase to the grantee, the student must click the Resend Passphrase button.
  10. To revoke a release, the student must click Revoke Release button. An email confirmation will be sent to the student and the grantee. 
I am having trouble logging into FlashLine, what should I do?

Contact the Helpdesk at 330-672-HELP (330-672-4357) to assist you in accessing your account.

Billing & Payment

What is the Enrollment Fee and how do I pay it?

The Enrollment Fee allows students to confirm their place in the Freshman class. The enrollment fee is $150 and is a one-time fee that covers the cost for Destination Kent State and other new student activities. The deadline to submit the enrollment fee is May 1, 2018.The Enrollment Fee must be paid prior to registration for Destination Kent State. 

To pay the Enrollment Fee online: 

  1. Log into FlashLine  at 
  2. Click on My Lists, which is the checkmark icon in the upper right-hand corner in FlashLine. 
  3. Click on Pay on the Enrollment Fee.
  4. Follow the payment instructions. 

If you prefer, you may mail in a $150 check payable to Kent State Admissions Office (800 E Summit Rd, 161 Schwartz Center, Kent OH 44242.  Please write the Kent State identification number in the memo line of the check to ensure that the payment is credited to the correct students account. Phone payment will not be accepted.

For further information on the Enrollment Fee, please contact the Office of Admissions at 1-800-988-KENT (1-800-988-5368) or

What is the Tuition Guarantee?

The Tuition Guarantee Plan provides eligible undergraduate* and transfer** students and their families the certainty that their Ohio resident tuition rate (i.e., instructional and general fee), career services fee, room and board plan charges will not increase during their applicable cohort period. The plan delivers on the university’s goal of offering a predictable and stable pricing structure for students and their families.

Participation in the program is required for all new first-year undergraduate students and eligible transfer students enrolling in a degree-seeking program at Kent State University for the first time on, or after, Fall Semester 2018. 

For more information on the Tuition Guarantee, visit the tuition guarantee FAQ page.

When is the Fall 2019 bills released and when is it due?

The Fall 2019 bill will be issued on July 16, 2019. You will receive an email notification to your email address once they are issued. No paper bills are mailed. The first due date for Fall 2019 is Friday, August 2, 2019. For planning purposes, you will receive financial planner at DKS (Destination Kent State).

Financial Aid & Scholarships

When will I receive my financial aid award letter?

New freshman will receive a mailed award letter mailed to their permanent address listed on the admissions application, approximately, three weeks after all financial aid requirements in FlashLine are complete. Students will have access to view their financial aid awards in FlashLine prior to receiving the mailed award letter. To see any outstanding Financial Aid requirements that may prevent your award:

  1. Log into FlashLine  at
  2. Under Finances, click on Financial Aid.
  3. Click on Financial Aid Status, select the current aid year from the drop down and Submit.
  4. If you have any unsatisfied student requirements, click on You have unsatisfied student requirements. To the right of the requirement, click on the open box for Instructions.
  5. If you have any active messages, click on You have active messages.
When will the Kent State University Scholarships be awarded?

Any scholarships administered by the financial aid office will be awarded after June 15 for Fall 2018/Spring 2019. Scholarship awards administered by other on-campus departments will vary. 

When will the Federal Parent Plus Parent Loan Application become available?

Fall/Spring PLUS applications are available on May 1.  The parent borrowing the loan will need to log into  and select the option to request a PLUS Loan. The parent must use their FSA ID to sign-in.  Visit to obtain more information. Please allow 5-7 business days for processing of the PLUS loan application at Kent State. 


When are housing assignments announced?

Housing assignments are announced in July via your email and via FlashLine. 

How can I get more information on on-campus housing?

Visit the housing FAQ page for other housing related FAQs.

When is move in day?

Fall 2018 Move-in Day for new students is August 19th (unless enrolled in a special program).