Support Information

Should a situation arise that results in the need for the information contained within these pages, please know that your IT staff will still be dedicated to providing you with the best support possible.

If you need assistance, please contact your local desktop support professional.

If local support is unavailable, contact the Kent State Helpdesk by chat at, by phone at 330-672-4357 or submit a support ticket.

Online Working from Home Workshops 

In order to support Kent State’s Keep on Teaching and Keep on Working efforts, new workshops have been created for faculty and staff by the Division of Information Technology, the Center for Teaching and Learning (CTL) and the Office of Continuing and Distance Education (OCDE).

If you can't make it to the live sessions please feel free to watch a recorded session:

New sessions are added weekly, so be sure to check, and choose the "In-Person" option to see what sessions are available.