University Health and Counseling Services

University Health and Counseling Services located at Case Western Reserve University

Kent State University College of Podiatric Medicine has partnered with University Health and Counseling Services at Case Western Reserve University to provide healthcare and counseling for KSUCPM students. Their team includes physicians, psychiatrists, psychologists, nurse practitioners, social workers, counselors, nurses, medical assistants and for our varsity athletics, athletic trainers. Specialty services are offered for dermatology, allergies, psychiatry, psychometric testing, substance use, and women's health. Wellness and health promotion programs include stress management, vaccinations, healthy sleep and mindfulness.  All students are automatically enrolled to the service. Students may not waive this service. Please note that this is not insurance. Students do not get charged any fee for visits at the Health Service; this is covered by a health fee billed to you each semester. Students will be responsible for the other expenses such as laboratory fees and pathology.

For more information: https://students.case.edu/departments/wellness/

Health Services

Phone: 216-368-2450

Email: healthservice@case.edu

Campus Address: 2145 Albert Road

Cleveland, OH 44106         

Office Hours: Monday-Wednesday and Friday, 8:30am -5:00pm

Thursday, 9:30am-5:00pm

Counseling Services

Phone: 216-368-5872

Email: counseling@case.edu

Campus Address: 220 Sears Building

Cleveland, OH 44106

Office Hours: Monday-Wednesday and Friday, 8:30am -5:00pm

Thursday, 9:30am-5:00pm

Walk-In Care

Walk-In care for urgent situations is available without an appointment Monday-Friday, 8:30am to 4:30pm

at University Health & Counseling Services.

Counselor On-Call (available all hours) 216-368-5872

General Medical Clinic at University Health Services

The clinic is designed to help students with minor ailments and injuries. The treat a wide range of illnesses, including

  • Fever/cough/sore throats
  • Sprains/cuts/injuries
  • Allergies
  • Urinary tract infections/STI’s
  • Headaches
  • Cholesterol
  • Weight-related problems
  • Sleep difficulties
  • Depression/anxiety

There are no charge for visits. Students will be responsible for the fees outside expenses such as laboratory fees and pathology.

Students can schedule appointments by going to myhealthconnet.cae.edu or by calling 216-368-2450.

University Counseling Services

University Health & Counseling Services has Walk In visits during all office hours. It is straightforward as this: If you would like to see a counselor, walk in. Generally the services are free but limited counseling and psychiatry services to a short term model of care. Students with long-term mental health and counseling needs may be referred to community resources based upon their health insurance. Depending upon the need, some of these referrals are offered at reduced cost.

Students can walk in to the Sears Library location (suite 220) between 8:30am and 4:30pm Monday through Friday. Students will generally be seen in the order they arrive, although this may vary if there is a student who needs to be seen more urgently.

Forms

You can complete all electronic paperwork on our mobile device, your laptop, or on a computer made available to you at Counseling Services. Electronic paperwork will not be accessible to you until you have checked-in with Counseling Services front desk staff. Instructions for completing the electronic paperwork will be provided to you upon check-in.

The first time you come to Counseling Services, or if you’ve been away for at least 3 months, you will need to complete all of the initial paperwork. This will likely take you between 10-15 minutes to complete.

Confidentiality and Release of Information

The Counseling Staff includes psychiatrists, psychologist, social workers, counselors, consultants and trainees who adhere to strict professional standards of confidentiality that are essential in developing trust. They do not disclose information to any party without your written permission except in cases of imminent danger of harm or when compelled by law. Emergency disclosures may include university officials and/or family members.

Individual Counseling

Individual counseling is offered on a short-term basis (usually between 3 and 12 sessions a year) with a counselor to discuss a personal concern relating to academic difficulties, stress, relationship problems, anxiety, depression or other personal matters. When there is need for longer-term care, the Counseling Staff may offer some of our group services. In cases where there is need for, ‘specialized care’ or a ‘higher level care’, the Counseling staff will help students consider options in the community.

Psychiatric Services

Psychiatric consultation is available for students who wish to consider how a medication might become a helpful adjunct to their counseling and/or general healthcare. The part-time psychiatrists will also consult with student to assist them in continuing or discontinuing a medication. Students who have existing connections with a psychiatrist at home or in the Greater Cleveland area are encouraged to keep that connection because the psychiatry hours are limited. Please note they do not offer emergency psychiatry appointments, so when they arise, students will be referred to local hospitals.