Common Questions Asked by Veterans
What forms do I need to receive my educational benefits?
If you have never applied for educational benefits:
- DD-214: Discharge papers (Certified copy)
- VA 22-1990: Application for Educational Benefits
- VA 22-1999: Enrollment Certification (Must be completed and signed by the certifying official at your college or school)
- DD-2384: Notice of Basic Eligibility (NOBE) for members of Selective Reserve and National Guard (See your Commanding Officer to apply for this document)
If you have previously applied for educational benefits:
- VA 22-1999 or VA-ONCE: Enrollment Certification (Must be completed and signed by the certifying official at your college or school).
- VA 22-1995 or VA 22-5495: Request for a Change of Location or Place of Training (Only if your have previously used by Veterans Educational benefits)
Who can I contact to get answers to questions about my benefits?
- Department of Veterans Affairs (1-888-442-4551)
- VA Benefits Inquiry Website
- County Veteran Service Officer
- Your Commanding Officer
How long does it take to receive my first check?
We recommend you contact the VA if you have never used educational benefits and have not received correspondence from the VA within 8-weeks of the date all information was sent. Inquiries can be sent using the VA Benefits Inquiry Website.
We recommend you contact the VA if you have previously applied for educational benefits and have not received correspondence from the VA within 6-weeks of the date all information was sent. Inquiries can be sent using the VA Benefits Inquiry Website.
What is monthly certification?
Each month you must verify your enrollment and attendance in your program of study, You can verify your attendance either over the phone (1-877-823-2378) or online through WAVE. Students should be sure the VA has your enrollment information correct. Contact the certifying official (Mr. David Chappell at Kent State University Geauga) if your enrollment information is not correct.
How do I insure I am paid correctly?
Be sure that you inform your certifying official of the following:
- Report any courses that you take at another college either before or after becoming a student.
- Provide a list of all classes for which you have registered. Only the courses that apply to your program of study will be certified to the VA for payment.
- Report any plans to change your major before you begin taking classes in that major.
- Report any classes you add or drop as these changes may impact your benefits.
- Report any schedule changes.