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Office Technology - A.A.B.

Gain hands-on experience and skills in the latest office technologies to prepare you for a rewarding career in administrative support. Enroll now and take the first step toward your future. Read more...

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John Baker | Associate Lecturer | Information Technology for Administrative Professionals
Phone: 330-308-7570
Email: jbaker96@kent.edu

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Program Information

Program Description

Full Description

The Associate of Applied Business degree in Office Technology focuses primarily on front-end office functions, where employees use technology for daily job responsibilities that may include producing business documents, designing presentations, generating data reports and creating financial spreadsheets. Students use the most current versions of business software applications and learn the fundamentals of accounting, automated records management, business communications and resource management.

Graduates gain a wide variety of computer application skills needed for gainful employment in office administrative support positions, including office assistant, accounting clerk, office manager, administrative coordinator, executive administrative and administrative assistant–technology.

The Office Technology major includes the following optional concentration:

  • The Medical Billing/ Coding Office concentration provides a basic understanding of software, medical terminology, billing/coding and procedures used in medical settings such as hospitals, clinics, doctors' offices and outsourcing facilities involved with providing billing operations.
Admissions

Admission Requirements

The university affirmatively strives to provide educational opportunities and access to students with varied backgrounds, those with special talents and adult students who graduated from high school three or more years ago.

Kent State campuses at Ashtabula, East Liverpool, Geauga, Salem, Stark, Trumbull and Tuscarawas, and the Twinsburg Academic Center, have open enrollment admission for students who hold a high school diploma, GED or equivalent.

Some programs may require that students meet certain requirements before progressing through the program. For programs with progression requirements, the information is shown on the Coursework tab.

For more information on admissions, contact the Regional Campuses admissions offices.

Learning Outcomes

Program Learning Outcomes

Graduates of this program will be able to:

  1. Organize, manage and analyze critical business data using spreadsheet and database software.
  2. Create state-of-the-art documents, using design guidelines, terminology and basic publication concepts of industry standards.
  3. Import and integrate data from their original software to another for upgraded usage.
  4. Determine the most appropriate software to use in creating specific business documents that meet industry standards for mailing.
  5. Contrast, compare and adapt to forces that influence emerging management practices.
  6. Manage the people, productivity, technology and environment within the administrative function of an organization.
  7. Integrate coursework with realistic office settings, emphasizing the total quality management environment.
  8. Use multiple channels used in business to communicate with others
  9. Participate in the activities of various businesses to determine the variety of job responsibilities assigned to employees in their profession; develop job search strategies for use in their outreach activities.
  10. Track and provide administrative support in managing projects, using software designed for this specific purpose.
  11. Examine, describe and exercise various leadership, decision-making and motivational skills.
Coursework

Program Requirements

Major Requirements

Major Requirements (courses count in major GPA)
BSCI 10001HUMAN BIOLOGY (KBS) 3-4
or BSCI 11010 FOUNDATIONAL ANATOMY AND PHYSIOLOGY I (KBS) (KLAB)
or BSCI 21010 ANATOMY AND PHYSIOLOGY I (KBS) (KLAB)
OTEC 16620WORD PROCESSING I 3
OTEC 16639DATABASE APPLICATIONS 3
OTEC 26611SPREADSHEET APPLICATIONS 3
OTEC 26635ADMINISTRATIVE RESOURCE MANAGEMENT 3
OTEC 26640CURRENT TECHNOLOGIES 3
OTEC 26691SEMINAR FOR ADMINISTRATIVE PROFESSIONALS 2-3
or OTEC 26692 INTERNSHIP FOR ADMINISTRATIVE PROFESSIONALS (ELR)
Additional Requirements (courses do not count in major GPA)
ACTT 11000ACCOUNTING I: FINANCIAL 4
IT 21010WORKGROUP PRODUCTIVITY SOFTWARE 3
UC 10001FLASHES 101 1
Kent Core Composition3
Kent Core Mathematics and Critical Reasoning3
Kent Core Humanities and Fine Arts3
Kent Core Social Sciences3
Applied Electives, choose from the following: 29
BMRT 11000
INTRODUCTION TO BUSINESS
BMRT 11009
INTRODUCTION TO MANAGEMENT TECHNOLOGY
BMRT 21000
BUSINESS LAW AND ETHICS I
BMRT 31006
HUMAN RESOURCE MANAGEMENT
IT 11000
INTRODUCTION TO OFFICE PRODUCTIVITY APPS 1
IT 11004
SURVEY OF INFORMATION TECHNOLOGY
IT 11005
INTRODUCTION TO OPERATING SYSTEMS AND NETWORKING TECHNOLOGY
IT 11006
INTRODUCTION TO WEB SITE TECHNOLOGY
OTEC 16640
ADVANCED DATABASE APPLICATIONS
OTEC 16680
COMPUTER KEYBOARDING
OTEC 26623
DESKTOP PUBLISHING II
OTEC 26636
PROJECT MANAGEMENT FOR ADMINISTRATIVE PROFESSIONALS
OTEC 26638
BUSINESS COMMUNICATIONS
OTEC 26695
SPECIAL TOPICS IN INFORMATION TECHNOLOGY FOR ADMINISTRATIVE PROFESSIONALS
Any Office Technology (OTEC) course (consult with program coordinator)
Additional Requirements or Concentrations
Choose from the following:12-15
Minimum Total Credit Hours:61-64
1

IT 11000 may count toward applied electives if taken before or with any other Information Technology (IT) or Office Technology (OTEC) course.

Additional Requirements for Students Not Declaring a Concentration

Concentration Requirements (courses count in major GPA)
OTEC 16621WORD PROCESSING II 3
OTEC 16625BUSINESS PRESENTATIONS 3
OTEC 16638GOOGLE APPLICATIONS FOR ADMINISTRATIVE PROFESSIONALS 3
OTEC 26622DESKTOP PUBLISHING I 3
Minimum Total Credit Hours:12

Medical Billing/Coding Office Concentration Requirements

Concentration Requirements (courses count in major GPA)
HED 14020MEDICAL TERMINOLOGY 3
OTEC 26638BUSINESS COMMUNICATIONS 3
OTEC 26650MEDICAL BILLING PROCEDURES 3
OTEC 26655ICD CODING 3
OTEC 26656CURRENT PROCEDURAL TERMINOLOGY (CPT) CODING 3
Minimum Total Credit Hours:15

Graduation Requirements

Minimum Major GPA Minimum Overall GPA
2.000 2.000
Roadmap

Roadmap

This roadmap is a recommended semester-by-semester plan of study for this major. However, courses designated as critical (!) must be completed in the semester listed to ensure a timely graduation.

Office Technology (no concentration)

This roadmap is a recommended semester-by-semester plan of study for this major. However, courses designated as critical (!) must be completed in the semester listed to ensure a timely graduation.

Plan of Study Grid
Semester OneCredits
BSCI 10001
or BSCI 11010
or BSCI 21010
HUMAN BIOLOGY (KBS)
or FOUNDATIONAL ANATOMY AND PHYSIOLOGY I (KBS) (KLAB)
or ANATOMY AND PHYSIOLOGY I (KBS) (KLAB)
3-4
OTEC 16620 WORD PROCESSING I 3
OTEC 16621 WORD PROCESSING II 3
OTEC 26611 SPREADSHEET APPLICATIONS 3
UC 10001 FLASHES 101 1
Kent Core Requirement 3
 Credit Hours16
Semester Two
OTEC 26635 ADMINISTRATIVE RESOURCE MANAGEMENT 3
OTEC 26640 CURRENT TECHNOLOGIES 3
Applied Elective 3
Kent Core Requirement 3
Kent Core Requirement 3
 Credit Hours15
Semester Three
OTEC 16638 GOOGLE APPLICATIONS FOR ADMINISTRATIVE PROFESSIONALS 3
OTEC 16639 DATABASE APPLICATIONS 3
OTEC 26622 DESKTOP PUBLISHING I 3
OTEC 26691
or OTEC 26692
SEMINAR FOR ADMINISTRATIVE PROFESSIONALS
or INTERNSHIP FOR ADMINISTRATIVE PROFESSIONALS (ELR)
2-3
Kent Core Requirement 3
 Credit Hours14
Semester Four
ACTT 11000 ACCOUNTING I: FINANCIAL 4
IT 21010 WORKGROUP PRODUCTIVITY SOFTWARE 3
OTEC 16625 BUSINESS PRESENTATIONS 3
Applied Electives 6
 Credit Hours16
 Minimum Total Credit Hours:61

Medical Billing/Coding Office Concentration

This roadmap is a recommended semester-by-semester plan of study for this major. However, courses designated as critical (!) must be completed in the semester listed to ensure a timely graduation.

Plan of Study Grid
Semester OneCredits
BSCI 10001
or BSCI 11010
or BSCI 21010
HUMAN BIOLOGY (KBS)
or FOUNDATIONAL ANATOMY AND PHYSIOLOGY I (KBS) (KLAB)
or ANATOMY AND PHYSIOLOGY I (KBS) (KLAB)
3-4
HED 14020 MEDICAL TERMINOLOGY 3
OTEC 16620 WORD PROCESSING I 3
UC 10001 FLASHES 101 1
Kent Core Requirement 3
Kent Core Requirement 3
 Credit Hours16
Semester Two
OTEC 26638 BUSINESS COMMUNICATIONS 3
OTEC 26640 CURRENT TECHNOLOGIES 3
!OTEC 26655 ICD CODING 3
!OTEC 26656 CURRENT PROCEDURAL TERMINOLOGY (CPT) CODING 3
Kent Core Requirement 3
 Credit Hours15
Semester Three
OTEC 26611 SPREADSHEET APPLICATIONS 3
OTEC 26635 ADMINISTRATIVE RESOURCE MANAGEMENT 3
OTEC 26650 MEDICAL BILLING PROCEDURES 3
OTEC 26691
or OTEC 26692
SEMINAR FOR ADMINISTRATIVE PROFESSIONALS
or INTERNSHIP FOR ADMINISTRATIVE PROFESSIONALS (ELR)
2-3
Kent Core Requirement 3
 Credit Hours14
Semester Four
ACTT 11000 ACCOUNTING I: FINANCIAL 4
IT 21010 WORKGROUP PRODUCTIVITY SOFTWARE 3
OTEC 16639 DATABASE APPLICATIONS 3
Applied Electives 9
 Credit Hours19
 Minimum Total Credit Hours:64
Program Delivery
  • Delivery:
    • Fully online
    • In person
  • Location:
    • Ashtabula Campus
    • Salem Campus
    • Trumbull Campus
    • Tuscarawas Campus

Examples of Possible Careers and Salaries

Court, municipal, and license clerks

4.8%

about as fast as the average

163,700

number of jobs

$40,930

potential earnings

Executive secretaries and executive administrative assistants

-20.4%

decline

593,400

number of jobs

$63,110

potential earnings

First-line supervisors of office and administrative support workers

-3.0%

decline

1,552,400

number of jobs

$58,450

potential earnings

Human resources assistants, except payroll and timekeeping

-5.0%

decline

123,900

number of jobs

$43,250

potential earnings

Secretaries and administrative assistants, except legal, medical, and executive

-10.1%

decline

2,250,200

number of jobs

$38,850

potential earnings

Notice: Career Information Source
* Source of occupation titles and labor data comes from the U.S. Bureau of Labor Statistics' Occupational Outlook Handbook. Data comprises projected percent change in employment over the next 10 years; nation-wide employment numbers; and the yearly median wage at which half of the workers in the occupation earned more than that amount and half earned less.