Office Technology

Program Overview

In pursuing the Associate of Applied Business in Office Technology, you will learn the latest in business developments that shape administrative functions.

In this program, you will use the most popular business software applications, ranging from word processing and spreadsheets to desktop publishing and visual presentations. In addition, you will learn the fundamentals of accounting, automated records management and filing, business communications and resource management. In a capstone seminar course, you will learn about the array of office occupations and how to launch an effective job search.

Depending on your occupational goals, you can focus on desktop publishing, legal office or medical office studies. With your Associate of Applied Business degree from Kent State University, you will have a competitive edge for finding success in today's business environment.

The Office Technology major includes the following optional online concentration:

Medical Billing/Coding Office concentration provides students with a basic knowledge of medical billing/coding, medical terminology and procedures used in hospitals, medical facilities, clinics, and doctor’s offices.

Major Requirements

Career Opportunities

Career opportunities in this field are abundant and are found in virtually every type of business, including:

  • Banks and other financial institutions
  • E-business/commerce
  • Government
  • Manufacturing
  • Medical and legal offices
  • Nonprofit organizations
  • Retail and wholesale firms
  • Schools

Competencies upon completion

  • Organize, manage and analyze critical business data using spreadsheet and database software.
  • Create state-of-the-art documents, using design guidelines, terminology and basic publication concepts of industry standards.
  • Import and integrate data from their original software to another for upgraded usage.
  • Determine the most appropriate software to use in creating specific business documents that meet industry standards for mailing.
  • Contrast, compare and adapt to forces that influence emerging management practices.
  • Manage the people, productivity, technology and environment within the administrative function of an organization.
  • Integrate coursework with realistic office settings, emphasizing the total quality management environment.
  • Use multiple channels used in business to communicate with others
  • Participate in the activities of various businesses to determine the variety of job responsibilities assigned to employees in their profession; develop job search strategies for use in their outreach activities.
  • Track and provide administrative support in managing projects, using software designed for this specific purpose.
  • Examine, describe and exercise various leadership, decision-making and motivational skills.



John Baker, Lecturer of Office Technology