During normal business hours (when the FLASHcard office is open)

If you lose your card during when the FLASHcard office is open (typical business hours), just visit the FLASHcard office to get a replacement. Please note there is a fee for replacement. Please see the FLASHcard website for more information and hours (http://www.kent.edu/flashcard/)

Approximately two hours after getting a replacement card, swipe your new card on your room lock. It will deny you since it doesn’t know the new card info yet, but it will connect and download the latest information. After about 30 seconds (and up to a minute) after the initial denial, your new card will work as normal.